Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Evaluate test centres by booking and attending SELT exams, ensuring security protocols are followed.
- Company: Join a leading language testing organisation partnered with UKVI.
- Benefits: Flexible work, exam vouchers, and the chance to travel for assignments.
- Why this job: Make a difference in language testing while enjoying flexible hours and diverse locations.
- Qualifications: Strong English skills, attention to detail, and a professional appearance required.
- Other info: Multiple assignments available monthly with a contract duration of less than 1 month.
The predicted salary is between 10 - 16 £ per hour.
We are recruiting experienced and reliable mystery shoppers to evaluate and monitor test centre performance for LanguageCert's Secure English Language Test (SELT) program, in partnership with PeopleCert and Prometric. These tests are approved by UKVisasAndImmigration (UKVI) and required for a variety of UK visa applications — for work, study, or settlement purposes.
Project Overview:
- Book and attend a SELT exam under a scenario assigned to you.
- Assess whether test centres follow all security protocols, ID verification procedures, and professionalism guidelines.
- Complete a detailed report within 12 hours of the visit.
- Submit valid proof of visit (exam booking confirmation).
Task Details:
- Book a SELT exam at an assigned test centre using a promo code (voucher covers most of the fee).
- Arrive 30 minutes early for check-in.
- Present either:
- Correct ID (for standard evaluations)
- Inappropriate ID (for specific scenarios designed to test security practices)
- Security checks (ID verification, metal detectors, possessions screening)
- Exam room setup (separation, workstation conditions, non-disclosures)
- Staff conduct, explanation of next steps, and overall professionalism
Requirements:
- Excellent English communication skills (verbal and written).
- Ability to present yourself professionally in a test environment.
- Strong attention to detail and observational skills.
- Clean criminal record (project policy).
- Must have valid original photo ID (passport, biometric permit, or national ID recognized in your country).
- Comfortable travelling to a test centre (location assigned).
What You'll Be Evaluating:
- Booking transparency and communication
- Check-in verification process and staff behaviour
- Security procedures (bags, lockers, metal detection)
- Exam room conditions and compliance
- Overall fairness, professionalism, and adherence to the Home Office regulations
Assignment Guidelines:
- Reports will be reviewed by LanguageCert, PeopleCert, Prometric, and UKVI.
- Accuracy and factual reporting are critical.
- All tasks must be completed within the deadlines or payment will be withheld.
- Multiple assignments available monthly.
Payment & Perks:
- Exam vouchers or reimbursements included
- Opportunity to take part in multiple projects worldwide
- Flexible work – choose your own assignments and locations
Locations needed:
- Cote d'Ivoire - Abidjan
- Madagascar - Antananarivo
Contract duration of less than 1 month.
Mandatory skills: English
Mystery Shopper employer: FreelanceJobs
Contact Detail:
FreelanceJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mystery Shopper
✨Tip Number 1
Get familiar with the mystery shopping process before you apply. Understand what’s expected of you, especially regarding security protocols and professionalism. This way, when you land an interview, you can show that you’re already in the know!
✨Tip Number 2
Practice your communication skills! Since you'll need to report back on your findings, being articulate and clear is key. Try explaining your thoughts to a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
When you get the chance to book your SELT exam, do it as soon as possible! This shows initiative and eagerness, which can really impress the hiring team. Plus, it gives you more time to prepare for your evaluation.
✨Tip Number 4
Don’t forget to check out our website for any updates or new opportunities! We often have multiple assignments available, so keep your eyes peeled and apply early to increase your chances of landing that gig.
We think you need these skills to ace Mystery Shopper
Some tips for your application 🫡
Show Off Your Communication Skills: Since excellent English communication is a must, make sure your application reflects this. Use clear and concise language, and don’t shy away from showcasing your writing skills. We want to see how well you can express yourself!
Be Detail-Oriented: Attention to detail is key for a mystery shopper. When filling out your application, pay close attention to the requirements and ensure you address each one. We love candidates who can spot the finer points, just like we do in our evaluations!
Professional Presentation Matters: Your application is your first impression, so present it professionally. Use a clean format, check for typos, and keep it organised. We appreciate candidates who take pride in their work, just as we expect from our mystery shoppers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at FreelanceJobs
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a mystery shopper does, especially in the context of evaluating SELT test centres. Familiarise yourself with the specific tasks you'll be performing, such as booking exams and assessing security protocols. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress the Part
Since professionalism is key in this role, dress appropriately for your interview. Aim for smart-casual attire that reflects how you would present yourself at a test centre. This not only makes a good impression but also demonstrates your understanding of the importance of professionalism in the job.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to the role. Think about potential scenarios you might encounter as a mystery shopper, such as dealing with unprofessional staff or reporting security issues. Practising your responses will help you articulate your thoughts clearly during the interview.
✨Showcase Your Attention to Detail
As a mystery shopper, attention to detail is crucial. Be ready to discuss examples from your past experiences where your observational skills made a difference. Whether it’s noting discrepancies in service or ensuring compliance with guidelines, highlighting these skills will demonstrate that you’re the right fit for the job.
