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- Tasks: Provide top-notch customer service and administrative support in a dynamic finance environment.
- Company: Join a finance company focused on helping accident injury clients.
- Benefits: Earn $4/hour with flexible hours and valuable experience.
- Why this job: Enhance your skills while making a difference for clients in need.
- Qualifications: Bilingual in Spanish and English, with strong computer and communication skills.
- Other info: Work remotely with a supportive team and gain essential industry experience.
The predicted salary is between 10 - 16 £ per hour.
We are a finance company that caters to the accident injury market.
Your primary role would be:
- Customer Service - answering phone calls; virtual texting with clients; data entry; emails; etc.
- Administrative support - Internal record keeping; forms; intake etc.
Requirements:
- bilingual (fluent Spanish/good or fluent English)
- very fast Internet connection
- very high-quality microphone
- good computer skills
- WA account (many of our clients communicate with us via our WA business page)
Schedule: 9am-5pm New York time
Salary: 2 weeks - $4/hour
Contract duration: less than 1 month, with 40 hours per week.
Languages: Spanish. You are expected to have a fluent level of English.
Mandatory skills: Data Entry, Virtual Assistance, Microsoft Excel, Email Communication, Administrative Support, Google Sheets, Customer Service, customer virtual chat, fluent Spanish speaker, strong/fluent English speaker, Phone Support.
Customer Service/Administrative Assistant employer: FreelanceJobs
Contact Detail:
FreelanceJobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Administrative Assistant
✨Tip Number 1
Make sure you brush up on your customer service skills! Since you'll be handling calls and virtual chats, practice responding to common queries in both Spanish and English. This will help you feel more confident during the interview.
✨Tip Number 2
Get familiar with the tools you'll be using. Whether it's Google Sheets or Microsoft Excel, having a good grasp of these applications will show that you're ready to hit the ground running. We love seeing candidates who are tech-savvy!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, highlight your experience with email communication and virtual assistance. We want to know how you can keep our clients happy and informed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team. Let’s make this happen together!
We think you need these skills to ace Customer Service/Administrative Assistant
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone bilingual, make sure to highlight your fluency in both Spanish and English. Use examples from your past experiences where you’ve successfully communicated in both languages.
Tailor Your Application: Take a moment to customise your CV and cover letter to match the job description. Mention specific skills like data entry and customer service that are relevant to the role. We love seeing how you fit into our team!
Be Clear and Concise: When filling out your application, keep your responses clear and to the point. We appreciate straightforward communication, especially since you'll be handling emails and virtual chats with clients.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the loop for this exciting opportunity.
How to prepare for a job interview at FreelanceJobs
✨Brush Up on Your Bilingual Skills
Since the role requires fluent Spanish and good English, make sure to practice both languages before the interview. You might be asked to demonstrate your language skills, so consider preparing a few common customer service scenarios in both languages.
✨Familiarise Yourself with Communication Tools
Get comfortable with WhatsApp and any other communication tools mentioned in the job description. Practising how to navigate these platforms will help you feel more confident during the interview, especially if they ask about your experience with virtual communication.
✨Show Off Your Tech Savvy
Make sure you can confidently discuss your computer skills, particularly with Microsoft Excel and Google Sheets. Prepare examples of how you've used these tools in previous roles, as this will demonstrate your ability to handle data entry and administrative tasks effectively.
✨Prepare for Customer Service Scenarios
Think of a few challenging customer service situations you've faced in the past and how you resolved them. Being able to articulate these experiences will show your problem-solving skills and your ability to handle client interactions professionally.
