Junior Developer & Operations Engineer - 6-Month FTC in Manchester

Location: Irlam, Greater Manchester
Salary: £34,000 – £38,000 per annum
Contract: 6-Month Fixed-Term Contract
Hours: Full-time

The Role

We're looking for a Junior Developer & Operations Engineer to join our team in Irlam on a six-month fixed-term contract.

This is a hands-on role combining software development, automation and production support within a telecommunications environment.

The role will be approximately 60% development and automation and 40% production support and monitoring, working across the systems and applications that support our telecoms services.

You'll work alongside the wider engineering team to develop fixes and enhancements, create automation scripts, investigate system issues and support day-to-day operations.

Key Responsibilities

Development & Automation (60%)

• Develop bug fixes and enhancements to applications and integration services.

• Write Python scripts to automate repetitive tasks and improve efficiency.

• Use SQL queries and reports to investigate issues and provide operational insight.

• Contribute to code reviews, testing and CI/CD processes using GitLab.

• Help improve system monitoring, dashboards and alerts.

Production Support & Monitoring (40%)

• Provide L1 production support, progressing towards L2 support where appropriate.

• Monitor system performance, APIs, transactions, queues and scheduled jobs.

• Investigate issues affecting customer orders, provisioning, activation and billing.

• Identify failed or stuck orders and assist with controlled recovery.

• Analyse application logs, database records and API responses to troubleshoot issues.

• Work with development, network and infrastructure teams to resolve incidents.

• Maintain operational documentation and support procedures.

Skills & Experience

Essential:

• Programming experience in Python.

• Working knowledge of SQL and relational databases such as PostgreSQL, Oracle or MySQL.

• Understanding of REST APIs, JSON and HTTP.

• Comfortable using the Linux/Unix command line.

• Basic understanding of networking concepts, including TCP/IP, DNS and TLS/SSL.

• Strong analytical, problem-solving and communication skills.

• A proactive approach and willingness to learn.

Desirable:

• Exposure to OSS/BSS systems or the telecommunications industry.

• Familiarity with Git, GitLab and CI/CD.

• Exposure to AWS or other cloud platforms.

• Awareness of API gateways such as Kong.

• Familiarity with monitoring tools such as Datadog or CloudWatch.

• An interest in broadband, fibre or telecommunications.

Technical Environment

You'll work with systems supporting the full customer journey:

Customer → Product → Order → Service → Network → Activation → Billing

This includes order management, service provisioning, network inventory, service assurance, fault management and OSS/BSS integrations.

What We Offer

• Salary of £34,000 – £38,000.

• Full-time, six-month fixed-term contract.

Please note: You must have valid authorisation to work in the United Kingdom, as we are unable to offer sponsorship for this position.