At a Glance
- Tasks: Handle customer queries and support the administration team in a busy logistics environment.
- Company: Join a fast-paced logistics company with a supportive team culture.
- Benefits: Earn £12.71 per hour, enjoy weekdays only, and potential for permanent role.
- Other info: Immediate start available; perfect for organised individuals ready to learn.
- Why this job: Kickstart your career in customer service with real impact and growth opportunities.
- Qualifications: Previous customer service experience and strong communication skills required.
Edge Staffing are currently recruiting for two Customer Service / Business Administrator positions on behalf of a busy logistics company based in Washington. This is an excellent opportunity for organized and customer-focused individuals looking to join a fast-paced and growing business, with the potential to secure a permanent role.
Salary: £12.71 per hour
Hours: Monday to Friday, 9:00am – 5:00pm (30-minute unpaid break)
Contract: Temporary to Permanent for the right candidate
Key Responsibilities
- Handling customer calls and responding to queries
- Liaising with customers regarding deliveries and updates
- Tracking deliveries and maintaining accurate records
- Data entry and updating internal systems
- Scanning and filing documentation
- Processing invoices
- Providing excellent customer service at all times
- Supporting the wider administration team with general office duties
Candidate Requirements
- Previous customer service and/or administration experience
- Strong communication and interpersonal skills
- Good IT skills and confidence using computer systems
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a busy environment
- Positive attitude and willingness to learn
What’s on Offer?
- £12.71 per hour
- Monday to Friday working hours
- No weekend work
- Temporary to permanent opportunity
- Supportive team environment
- Immediate start available
If you are interested in this opportunity, please apply with your up-to-date CV or contact Edge Staffing for further information.
Customer Service Advisor in Washington employer: Freedom Recruitment Capital
Edge Staffing offers a dynamic and supportive work environment for Customer Service Advisors in Washington, where employees can thrive in a fast-paced logistics setting. With a focus on professional growth, the company provides opportunities for permanent roles and fosters a culture of teamwork and collaboration, ensuring that every team member feels valued and empowered to succeed.
Contact Details:
Freedom Recruitment Capital Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor in Washington
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they do will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Dress appropriately for the interview. Even if the company has a casual dress code, looking smart and professional can make a great first impression.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Advisor in Washington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your positive attitude and willingness to learn will benefit our team.
Show Off Your Communication Skills:Since this role involves handling customer calls and queries, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like we would with our customers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Freedom Recruitment Capital
✨Know the Company
Before your interview, take some time to research the logistics company. Understand their services, values, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to handle customer queries effectively.
✨Be Organised and Detail-Oriented
Since the role requires strong organisational skills, come prepared with a notepad or digital device to jot down important points during the interview. Highlight your attention to detail by discussing how you manage tasks and maintain accurate records in previous roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
