At a Glance
- Tasks: Assist customers, manage queries, and support the admin team in a busy logistics environment.
- Company: Join a thriving logistics company with a focus on customer satisfaction.
- Benefits: Earn £12.71 per hour, enjoy weekdays only, and potential for permanent role.
- Other info: Great opportunity for career progression in a dynamic workplace.
- Why this job: Perfect for organised individuals wanting to grow in a fast-paced, supportive setting.
- Qualifications: Experience in customer service or administration, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 27000 £ per year.
Edge Staffing are currently recruiting for two Customer Service / Business Administrator positions on behalf of a busy logistics company based in Washington. This is an excellent opportunity for organized and customer-focused individuals looking to join a fast-paced and growing business, with the potential to secure a permanent role.
Salary: 12.71 per hour
Hours: Monday to Friday, 9:00am - 5:00pm (30-minute unpaid break)
Contract: Temporary to Permanent for the right candidate
Key Responsibilities:
- Handling customer calls and responding to queries
- Liaising with customers regarding deliveries and updates
- Tracking deliveries and maintaining accurate records
- Data entry and updating internal systems
- Scanning and filing documentation
- Processing invoices
- Providing excellent customer service at all times
- Supporting the wider administration team with general office duties
Candidate Requirements:
- Previous customer service and/or administration experience
- Strong communication and interpersonal skills
- Good IT skills and confidence using computer systems
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a busy environment
- Positive attitude and willingness to learn
What’s on Offer?
- 12.71 per hour
- Monday to Friday working hours
- No weekend work
Customer Service Advisor employer: Freedom Recruitment Capital
Edge Staffing offers a dynamic work environment where customer service and administrative skills are valued and nurtured. With a focus on employee growth, the company provides opportunities for permanent roles within a supportive team culture, ensuring that every team member can thrive in their career while enjoying a healthy work-life balance with no weekend shifts.
Contact Details:
Freedom Recruitment Capital Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will make a huge difference in how you come across.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can be a game-changer.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration experience. We want to see how your skills match the job description, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in directly!
How to prepare for a job interview at Freedom Recruitment Capital
✨Know the Company
Before your interview, take some time to research the logistics company. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous experience that highlight your customer service skills. Think about times when you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to provide excellent service, which is crucial for this role.
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service and administration. Questions like 'How do you handle a difficult customer?' or 'Can you describe your organisational skills?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
Even though the role is in a busy logistics environment, it's important to dress professionally for your interview. A smart appearance shows that you take the opportunity seriously and respect the interview process, which can make a great first impression.
