Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide new founders through their onboarding journey with confidence and clarity.
- Company: Freedom Recruitment Capital, a values-driven business focused on empowering individuals.
- Benefits: Trust, autonomy, and the chance to make a real impact in people's lives.
- Why this job: Be the calm presence that transforms lives during a pivotal career transition.
- Qualifications: Strong organisational skills, emotional intelligence, and a passion for helping others succeed.
- Other info: Join a growing team where your role will evolve and expand.
The predicted salary is between 28800 - 42000 ÂŁ per year.
This role matters. A lot. At Freedom Recruitment Capital, onboarding is not admin. It is the moment someone steps out of employment and into business ownership. The Client Onboarding Manager owns that moment. You will be the person who takes a newly signed founder by the hand and calmly, confidently guides them from “I’ve just made a huge life decision” to “I’m live, trading, and supported.” This role sits right at the heart of our purpose: changing people’s lives by helping them build their own recruitment businesses, without the usual risk.
The role in plain English
You will have complete ownership of the onboarding journey for every new client that joins Freedom. That means:
- You are the central point of coordination
- You are the calm presence when things feel overwhelming
- You are the organiser, the communicator, the relationship builder
- You make sure nothing drops, slips, or surprises anyone
You will work closely with founders, internal teams, and external suppliers to ensure every onboarding is smooth, structured, and human.
What you will actually be doing
- Owning the full onboarding process from signed agreement to “fully live”
- Acting as the main point of contact for new clients during onboarding
- Coordinating multiple workstreams at once (legal, finance, tech, branding, suppliers)
- Managing timelines, dependencies, and expectations with clarity and confidence
- Proactively chasing actions before they become problems
- Translating complex processes into calm, clear next steps for clients
- Building strong relationships with founders, suppliers, and internal teams
- Spotting risk early and resolving issues without drama
- Continuously improving the onboarding experience as we scale
You will be spinning a lot of plates. But you’ll always know exactly where each one is.
Who this role is perfect for
You are someone who:
- Is naturally organised and thrives on structure
- Stays calm when others feel under pressure
- Has high emotional intelligence and reads the room well
- Builds trust quickly and communicates with warmth and authority
- Enjoys being the person who “just makes things happen”
- Is proactive by default, not reactive
- Can juggle multiple clients and timelines without dropping quality
- Takes pride in doing important work properly
You do not need to come from recruitment. You do need to care deeply about people and outcomes.
What really matters to us
- Personable, confident communication
- Exceptional organisation and follow through
- Emotional intelligence and empathy
- Accountability and ownership
- A genuine belief in helping people succeed
This is not a transactional role. You will be working with people at one of the most important transitions of their professional lives.
Why this role is different
Freedom Recruitment Capital is not a typical business. We back people. We remove risk. We help experienced recruiters build something of their own. This role directly supports that mission. When onboarding is done well, confidence grows. Momentum builds. Lives change. You will see the impact of your work in real time.
What you can expect from us
- A values driven, founder led business
- Work that has real meaning and responsibility
- Trust, autonomy, and ownership
- A growing organisation where your role will evolve and expand
- The chance to be genuinely proud of what you do
If you’re reading this and thinking… “I’m the person people rely on.” “I’m calm when others aren’t.” “I like being the glue that holds things together.” Then we would love to hear from you.
Similar roles include: Customer Service Manager, Client Experience Manager.
Client Onboarding Manager employer: Freedom Recruitment Capital
Contact Detail:
Freedom Recruitment Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to client onboarding. We want to show off our calmness and organisational skills, so let’s nail those responses!
✨Tip Number 3
Follow up after interviews with a thank-you note. It’s a simple way to remind them of our enthusiasm and professionalism. Plus, it shows we care about the opportunity!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Let’s make sure we’re putting our best foot forward right from the start.
We think you need these skills to ace Client Onboarding Manager
Some tips for your application 🫡
Show Your Organisational Skills: In your application, highlight how you've successfully managed multiple projects or clients at once. We want to see that you can juggle tasks like a pro, just like you'll be doing in the role!
Communicate with Warmth: Make sure your written communication reflects your personality. Use a friendly tone and show us that you can build relationships through your words. Remember, this role is all about connecting with people!
Demonstrate Emotional Intelligence: Share examples of how you've navigated challenging situations with empathy and understanding. We value emotional intelligence, so let us know how you read the room and support others during tough times.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us. Plus, it shows you're proactive!
How to prepare for a job interview at Freedom Recruitment Capital
✨Understand the Onboarding Journey
Before your interview, take some time to really understand what the onboarding process looks like at Freedom Recruitment Capital. Familiarise yourself with how they guide new clients from signing to going live. This will help you speak confidently about how you can contribute to making that journey smooth and supportive.
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've managed multiple projects or clients simultaneously in the past. Highlight your ability to stay calm under pressure and how you ensure nothing slips through the cracks. This is crucial for a role that requires juggling various workstreams.
✨Demonstrate Emotional Intelligence
Since this role involves working closely with founders and internal teams, it’s important to showcase your emotional intelligence. Think of instances where you've successfully built relationships or diffused tense situations. Being able to read the room and respond appropriately will set you apart.
✨Emphasise Your Proactive Nature
Prepare to share examples of how you've taken initiative in previous roles. Discuss times when you anticipated potential issues and acted before they became problems. This proactive mindset aligns perfectly with the expectations for the Client Onboarding Manager position.
