At a Glance
- Tasks: Supervise daily operations and ensure a welcoming environment for all visitors.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy flexible hours, discounted memberships, and a supportive work culture.
- Other info: Opportunities for growth with over 130 centres across England and Wales.
- Why this job: Make a real impact in your community while developing your career in leisure.
- Qualifications: Experience in customer care and supervisory roles in sports or fitness settings.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We’re proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.
We are looking for a Facility Supervisor to join our friendly and professional team. We are looking for someone to be responsible for the day to day operation of the facilities, including opening up and closing down of the centre. You will be supervising the operation, ensuring a high level of service is being delivered, along with complying with Health and Safety guidelines. If you are looking for your next move, within the industry, then we want to hear from you. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual hours, as and when required
Requirements
- Ensure effective supervision of activities and safe operation
- Able to demonstrate customer care principles, practices and procedures
- Previous work within a sports centre in a supervisory capacity consisting of sports/ fitness facilities
- Able to demonstrate a knowledge and understanding of health and safety management
- Apply rules, regulations and codes of practice fairly and consistently with customers
- First aid at work is essential
- Welsh Language skills are desirable
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- Discounted Staff Membership (including family members)
- Employee Assistance Programme: 24/7 confidential, independent and professional counselling
- Financial advice
- Flexible working hours
- My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
- Paid annual leave
- Potential permanent work opportunities
- Various insurance and savings schemes
Closing date: 2nd October 2026
Salary: up to £ per hour
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Facility Supervisor - Casual - Rhosnesni Leisure & Activity Centre in Wrexham employer: Freedom Leisure
Freedom Leisure is an exceptional employer that fosters a positive work environment where every team member is valued and supported. With flexible working hours and a commitment to employee growth, you can thrive in a role that not only allows you to make a real impact in the community but also offers numerous benefits such as discounted memberships and a comprehensive Employee Assistance Programme. Join us in Swansea and be part of a team dedicated to improving lives through leisure, where your passion for helping others will be truly appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Facility Supervisor - Casual - Rhosnesni Leisure & Activity Centre in Wrexham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Freedom Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Freedom Leisure
Don't be shy about reaching out to Freedom Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Facility Supervisor - Casual - Rhosnesni Leisure & Activity Centre in Wrexham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Freedom Leisure and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Freedom Leisure
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
