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- Tasks: Lead a team to ensure smooth operations and excellent customer service at the leisure centre.
- Company: Freedom Leisure, a community-focused organisation in Worcester.
- Benefits: Staff discounts, employee assistance, and opportunities for career progression.
- Other info: Flexible 16-hour work week with a supportive team environment.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in management and a RLSS National Pool Lifeguard Qualification required.
The predicted salary is between 20000 - 25000 £ per year.
Freedom Leisure in Worcester is looking for a Duty Manager to oversee operations and support a team in delivering excellent customer service. This role involves managing the day-to-day running of the leisure centre, ensuring it is clean and welcoming, and contributing to budgetary goals.
Applicants should have experience in a similar role and possess a RLSS National Pool Lifeguard Qualification, with training provided.
The position offers 16 hours per week with comprehensive benefits including a staff discount scheme, employee assistance program, and career progression opportunities.
Leisure Centre Duty Manager: Lead Service & Team (16 hrs) in Worcester employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager: Lead Service & Team (16 hrs) in Worcester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Freedom Leisure. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you’ve gone above and beyond to help customers, as this is key for the Duty Manager role.
✨Tip Number 3
Show your passion for leisure and fitness! When you get the chance, share why you love working in this industry and how you can contribute to making the leisure centre a welcoming place for everyone.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Freedom Leisure team.
We think you need these skills to ace Leisure Centre Duty Manager: Lead Service & Team (16 hrs) in Worcester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering excellent customer service. Share specific examples of how you've gone above and beyond to make customers happy in your previous roles.
Highlight Relevant Experience: Make sure to detail your experience in similar roles, especially any management or supervisory positions. We want to see how your background aligns with the responsibilities of overseeing operations at our leisure centre.
Mention Your Qualifications: If you have the RLSS National Pool Lifeguard Qualification, shout about it! If not, don’t worry—just express your willingness to complete the training. We value commitment to safety and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Freedom Leisure!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure centre. Brush up on customer service best practices and be ready to discuss how you would handle day-to-day challenges. This shows you’re not just interested in the role, but that you understand it.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts. Highlighting your leadership style will help them see you as a great fit for their team.
✨Get Familiar with Budgeting
Since the role involves contributing to budgetary goals, brush up on basic budgeting principles. Be ready to discuss how you’ve managed budgets in previous roles or how you would approach this aspect in the new position.
✨Ask Thoughtful Questions
Prepare some questions about the leisure centre’s operations, team dynamics, or future goals. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.