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- Tasks: Be the friendly face at reception and serve delicious food and drinks in the café.
- Company: Join Freedom Leisure, a community-focused organisation dedicated to wellbeing.
- Benefits: Enjoy discounts, professional development, and a full-time schedule of 37 hours.
- Other info: Great opportunity for personal growth and to be part of a supportive team.
- Why this job: Make a positive impact on customers' experiences in a vibrant new leisure hub.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
Freedom Leisure is seeking a Reception & Café Assistant for their new Weldon Wellbeing Pavilion in England. This dual role involves being the first point of contact for customers, providing excellent service at the reception, as well as preparing and serving food and drinks in the café.
Candidates should be customer-focused, able to handle cash, and thrive in a fast-paced environment.
The position offers a full-time schedule of 37 hours per week with various employee benefits including discounts and professional development opportunities.
Reception & Café Host — New Community Leisure Hub in Swanscombe employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Café Host — New Community Leisure Hub in Swanscombe
✨Tip Number 1
Make sure to research Freedom Leisure and the Weldon Wellbeing Pavilion before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact, think of scenarios where you might need to handle tricky situations or complaints. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Aim for smart-casual attire that reflects the welcoming vibe of the café and reception area.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception & Café Host — New Community Leisure Hub in Swanscombe
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention specific skills that match the job description, like handling cash or working in a fast-paced environment.
Be Yourself: We’re looking for genuine people who can connect with our customers. Let your personality shine through in your application. A bit of warmth and enthusiasm goes a long way!
Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the easiest way for us to find your details and get back to you quickly!
How to prepare for a job interview at Freedom Leisure
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Reception & Café Assistant entails. Familiarise yourself with the responsibilities of greeting customers, handling cash, and serving food and drinks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your customer-focused mindset.
✨Prepare for Fast-Paced Scenarios
Given that the job requires thriving in a fast-paced environment, be prepared to discuss how you manage stress and multitask. You might even want to practice answering situational questions that reflect the busy nature of a café and reception area.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.