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- Tasks: Supervise catering operations and create memorable guest experiences.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Other info: Dynamic work environment with excellent career growth potential.
- Why this job: Make a real impact while helping others feel good every day.
- Qualifications: Experience in customer-facing roles and strong leadership skills required.
The predicted salary is between 25465 - 25465 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
As a Supervisor you’ll be vital in the day to day operation of the catering department as well as managing and developing a passionate team, striving to deliver memorable guest experiences on a daily basis and maintaining the highest standards of health, safety and compliance. On a normal day you’ll be supporting the operation, assisting with stock control, managing staffing rotas, as well as being the point of contact for your team for everything from their first day of training.
Due to the varied nature of the role, we’ll need you to use your knowledge to problem-solve effectively, implement best practice, and even create new ideas to drive the business forward and increase revenue within the department. You’ll also heavily contribute to our children’s party packages and holiday activities! To make these experiences truly unique, we’ll need you to have excellent leadership skills as well as an outstanding rapport with our guests.
Hours: 37 hours a week, Monday to Sunday (rota basis)
- Experience in customer‑facing catering roles.
- Supervisory skills including team oversight, rota planning, and handling customer feedback/complaints.
- Ability to manage a varied workload effectively.
- Knowledge of licensing laws and food hygiene regulations.
- Awareness of cost‑effective working practices.
- Basic Food Hygiene Certificate.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits.
- Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment.
Closing date: 3rd April 2026
Salary: up to £25,465 per annum
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Catering Supervisor - Full Time - Guildford Spectrum in Surrey employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor - Full Time - Guildford Spectrum in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show off your leadership skills! As a Catering Supervisor, you'll be managing a team. Think about how you've led others before, whether it's in work or other settings, and be prepared to discuss your approach to motivating and supporting your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Freedom Leisure family. Don’t wait too long, as the closing date is coming up!
We think you need these skills to ace Catering Supervisor - Full Time - Guildford Spectrum in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about creating great experiences for our guests and how you can contribute to our mission of Improving Lives Through Leisure.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in customer-facing catering roles. Mention any supervisory skills you have, like team oversight and handling feedback, as these are key for the Catering Supervisor role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team. Remember, we love a good story, but keep it relevant!
Apply Early: Don’t wait until the last minute to submit your application! The sooner you apply, the better your chances are, especially since we might close the post early if we get a lot of suitable applications. Head over to our website and get that application in!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, brush up on your knowledge of food hygiene regulations and licensing laws. Being able to discuss these topics confidently will show that you’re serious about maintaining high standards in the catering department.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully managed a team or handled customer feedback in previous roles. Highlighting your supervisory experience will demonstrate that you can lead and inspire a passionate team at Freedom Leisure.
✨Emphasise Customer Service
Since delivering amazing customer service is key, think of specific instances where you went above and beyond for guests. Share these stories during your interview to illustrate your commitment to creating memorable experiences.
✨Be Ready to Problem-Solve
Expect questions that assess your ability to handle a varied workload and solve problems effectively. Prepare to discuss how you’ve implemented best practices or come up with new ideas to drive business forward in past roles.