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- Tasks: Welcome customers and provide excellent service at the front desk.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Flexible hours, training support, and opportunities for career growth.
- Other info: Be part of a welcoming team that values diversity and inclusion.
- Why this job: Make a real impact by helping others feel good every day.
- Qualifications: Enthusiastic attitude and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. This is your place, this is where you matter.
About the Role
We are looking for an enthusiastic, approachable, and customer-focused Receptionist to join our front-of-house team. In this role, you’ll be the first point of contact for our customers – providing a warm welcome at Reception and delivering excellent service. If you enjoy working with people and thrive in a fast-paced environment, we’d love to hear from you.
Key Responsibilities:
- Customer Service
Receptionist - Part Time - Goldenstones Leisure Centre in Somerset employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time - Goldenstones Leisure Centre in Somerset
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can create a warm and welcoming atmosphere. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Be ready to share your passion for helping others! During the interview, highlight any experiences where you've made a positive impact on someone's day. This will resonate well with Freedom Leisure's focus on improving lives through leisure.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist - Part Time - Goldenstones Leisure Centre in Somerset
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing enthusiasm and a positive attitude, so don’t be afraid to express why you’re excited about joining our team at Freedom Leisure.
Tailor Your Application: Make sure to tailor your application to the role of Receptionist. Highlight any customer service experience you have and how it aligns with our mission of improving lives through leisure. We want to see how you can contribute to our welcoming environment!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Freedom Leisure
✨Show Your Enthusiasm
Make sure to express your passion for customer service and helping others during the interview. Freedom Leisure values positive vibes, so let your enthusiasm shine through when discussing your experiences and how you can contribute to creating a welcoming environment.
✨Know the Company Values
Familiarise yourself with Freedom Leisure's mission of 'Improving Lives Through Leisure'. Be prepared to discuss how your personal values align with theirs and share examples of how you've made a positive impact in previous roles or situations.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare responses that showcase your problem-solving skills and ability to handle difficult situations with a smile. This will demonstrate your readiness for the fast-paced environment they mentioned.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they measure success in customer service. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.