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- Tasks: Welcome visitors, handle enquiries, and keep the reception area professional.
- Company: Join Freedom Leisure, a vibrant leisure centre with a friendly atmosphere.
- Benefits: Earn up to £22,863 plus discounts and great progression opportunities.
- Why this job: Be the face of the centre and make a positive impact on visitors' experiences.
- Qualifications: Excellent customer service skills and experience in a customer-facing role.
The predicted salary is between 22863 - 22863 £ per year.
Freedom Leisure is looking for a passionate Receptionist to join their front-of-house team in Yeovil. The role involves welcoming visitors, handling enquiries, and maintaining a professional reception area.
Candidates should have excellent customer service skills, ability to multitask, and prior experience in a customer-facing role.
Salary up to £22,863 per annum along with a benefits package including discounts and progression opportunities.
Closing date for applications is 15th May 2026.
Guest Services Lead – Leisure Center in Somerset employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Lead – Leisure Center in Somerset
✨Tip Number 1
Make sure to research Freedom Leisure and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations at the reception. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Aim for smart-casual attire that reflects professionalism while still being comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Guest Services Lead – Leisure Center in Somerset
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how much you care about providing excellent customer service and making visitors feel welcome.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer-facing roles. We love seeing how your past experiences align with what we’re looking for in a Guest Services Lead.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Freedom Leisure
✨Know the Company
Before your interview, take some time to research Freedom Leisure. Understand their values, mission, and what they offer to customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about customer interaction, prepare examples from your past experiences where you provided excellent service. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your suitability for the position.
✨Practice Multitasking Scenarios
As a Receptionist, you'll need to juggle multiple tasks at once. During the interview, be ready to discuss how you handle busy periods or unexpected challenges. You might even want to practice answering common questions while simulating a busy reception environment.
✨Dress Professionally and Be Welcoming
First impressions matter! Dress smartly for your interview to reflect the professional image of Freedom Leisure. Also, remember to greet your interviewer with a warm smile and a friendly attitude, as this sets the tone for your customer service approach.