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- Tasks: Lead a dynamic team and ensure an amazing experience for all leisure centre visitors.
- Company: Join Freedom Leisure, a top charitable trust making a difference in communities.
- Benefits: Enjoy discounts, career progression, and a supportive work environment.
- Other info: Flexible hours with opportunities for training and personal development.
- Why this job: Make a real impact in people's lives through leisure and community engagement.
- Qualifications: Strong communication skills and a passion for the leisure industry are essential.
The predicted salary is between 26834 - 26834 £ per year.
Freedom Leisure, a leading charitable leisure trust across England and Wales, is recruiting a Duty Manager for one of our leisure centres. The role will support the delivery of a wide range of services and ensure customers receive an excellent experience.
Hours: 37 hours per week, Monday‑Sunday (rota basis)
Salary: up to £26,834 per annum
Responsibilities:
- Actively manage, develop and motivate a team of operational staff
- Be responsible for day‑to‑day duty management and running of the leisure centre to the highest standard
- Contribute to and understand the business and budgetary performance of the centre
- Be a proactive member of the leisure centre team, providing ideas and suggestions
- Coordinate the planning and organisation of events and activities for the centre
- Make decisions with autonomy and respond swiftly to variable demands
- Assist customers, ensuring their safety and satisfaction
- Communicate effectively with team members and senior management
- Maintain and enhance the quality of customer service delivered at the centre
- Support the achievement of quality and safety objectives
- Make professional contributions that will genuinely improve people’s lives through leisure
Qualifications: (training may be provided)
- Enhanced DBS check required
- Strong communication skills and a passion for the leisure industry
- Evidence of continuous professional development
- Capacity to work flexibly, with a high level of decision‑making confidence
Benefits:
- Access to the My Staff Shop – discounts on cinema tickets, travel bookings, e‑vouchers, gift cards and leisure activities
- Discounted staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential and independent counselling
- Company pension scheme
- Various insurance and saving schemes
- Financial advice support
- Cycle‑to‑work and car leasing tax‑efficient schemes (salaried staff only, depending on earnings)
- Fully funded training and career progression opportunities
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Duty Manager - Full Time - Trinity Sports and Leisure in Somerset employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Full Time - Trinity Sports and Leisure in Somerset
✨Tip Number 1
Get to know the company! Research Freedom Leisure and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Prepare for situational questions! As a Duty Manager, you'll need to demonstrate your decision-making skills. Think of examples from your past experiences where you've successfully managed a team or resolved customer issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Duty Manager - Full Time - Trinity Sports and Leisure in Somerset
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for the leisure industry shine through. We want to see how your passion aligns with our mission to improve lives through leisure.
Highlight Your Team Management Skills: Make sure to showcase any experience you have in managing or motivating a team. We’re looking for someone who can actively develop and inspire others, so share specific examples of how you've done this in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Make sure you understand the role of a Duty Manager and the specific responsibilities that come with it. Familiarise yourself with Freedom Leisure's values and how they align with your own. This will help you demonstrate your passion for the leisure industry during the interview.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be managing a team, so be ready to share examples of how you've motivated and developed staff in the past. Think about specific situations where you made decisions that positively impacted your team or improved customer service.
✨Prepare for Scenario Questions
Expect questions that assess your decision-making skills and ability to handle unexpected situations. Prepare by thinking of scenarios where you had to respond quickly to customer needs or manage a crisis. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the team dynamics, upcoming events at the centre, or how success is measured in the Duty Manager role.