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- Tasks: Support Duty Managers and create a safe, enjoyable environment for customers.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, incremental holidays, 24/7 support, and career progression opportunities.
- Why this job: Make a real impact in your community while having fun and growing your career.
- Qualifications: Passion for leisure, strong interpersonal skills, and a team-oriented approach.
- Other info: Full training provided; flexible hours with a supportive team culture.
The predicted salary is between 19307 - 24134 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
In the role as a Senior Recreation Assistant, you will hold an important position supporting Duty Managers and helping to run the facility. You will be assisting in providing a safe, enjoyable environment for our customers and clients and helping to ensure their return visits. Complementing the Operational Team, your role will include front‑line building management, ensuring the effective delivery of the daily activity programme and supervising and working alongside the Recreation Assistant team.
You will also be carrying out a wide variety of duties which include equipment set‑ups, function rigs and de‑rigs and actively engaging with our customers, contractors, colleagues and hirers to provide a first‑class experience. A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.
Hours: 37 hours a week, Monday - Sunday (rota basis)
- An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
- Well developed interpersonal skills
- Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
- To be able to work flexibly and understand instructions from managers
- Demonstrated passion and energy for the leisure industry
- Flexible and adaptable
- NPLQ qualification or equivalent - training can be provided for suitable candidates
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e‑vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax‑efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 28th November 2025
Salary: up to £24,134 per annum
Senior Recreation Assistant - Full Time - Ringwood Health & Leisure employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Recreation Assistant - Full Time - Ringwood Health & Leisure
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. This can give you a leg up in understanding what they value most in a Senior Recreation Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Freedom Leisure family. Don’t wait too long – apply as soon as you can!
We think you need these skills to ace Senior Recreation Assistant - Full Time - Ringwood Health & Leisure
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the leisure industry shine through in your application. We want to see how much you care about helping others and creating great experiences for our customers.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with our mission of Improving Lives Through Leisure.
Be Yourself: Don’t be afraid to let your personality come through in your writing. We’re all about positive vibes, so show us who you are and why you’d be a great fit for our team!
Apply Early: With a closing date coming up, don’t wait until the last minute! Apply as soon as possible through our website to ensure your application gets the attention it deserves.
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, make sure you understand Freedom Leisure's mission and values. Familiarise yourself with their commitment to improving lives through leisure and how they create welcoming environments. This will help you connect your passion for customer service with their goals.
✨Show Your Energy
As a Senior Recreation Assistant, enthusiasm is key! Be ready to share examples of how you've positively impacted customers in previous roles. Highlight your passion for the leisure industry and how you can bring that energy to the team.
✨Team Player Vibes
Emphasise your ability to work collaboratively. Prepare to discuss experiences where you've successfully worked with others, whether it's colleagues or customers. Show that you value teamwork and are keen to support your fellow staff members.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training programmes available or how the team fosters a supportive environment. This shows your genuine interest in growing with the company and making a difference.
