At a Glance
- Tasks: Support and supervise customers at the leisure centre while ensuring a fun environment.
- Company: Join Freedom Leisure, a not-for-profit dedicated to improving community health through leisure activities.
- Benefits: Enjoy flexible hours, training, paid leave, and potential career growth opportunities.
- Other info: Casual hours available, perfect for students looking to balance work and studies.
- Why this job: Make a real difference in your community while gaining valuable experience in a vibrant setting.
- Qualifications: No specific qualifications required; just bring your enthusiasm and excellent communication skills!
Join the Energy at Freedom Leisure – Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.
Recreation Assistant – Responsibilities
You will supervise and assist customers as they use our facilities, ensuring a safe and enjoyable experience for all. Your duties include regular cleaning, maintenance and preparation of areas and equipment to ensure everything is in top condition. You will act as the first point of contact for customers, using your social skills and professionalism to create a welcoming and supportive environment.
Requirements
- Supervise and assist leisure centre customers
- Be a proactive member of the leisure centre team
- Understand how to relate to customers of all ages and abilities, and to staff at all levels
- Deliver excellent customer service at all timesWork flexibly and follow instructions from managers
- Assist with the preparation, storage, resources, and movement of equipment as required
Benefits
- Flexible working hours
- Training and development provided
- Paid annual leave
- Fun and busy environment
- Discounted staff membership
- Potential permanent work opportunities
- Opportunities to build an exciting career
- Rewarding role supporting health & fitness in the community
Hours: Casual hours, as and when required.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Closing date: 10th April 2026
Salary: up to £12.71 per hour
Freedom Leisure is proud to be an equal opportunities employer.
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Recreation Assistant - Casual - Hassocks Sports Centre employer: Freedom Leisure
Freedom Leisure is an exceptional employer dedicated to enhancing the wellbeing of local communities through leisure activities. With a strong focus on employee development, flexible working hours, and a fun, supportive environment, staff have the opportunity to make a meaningful impact while enjoying career progression within a not-for-profit organisation. Join us at Hassocks Sports Centre to be part of a team that values health, happiness, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Recreation Assistant - Casual - Hassocks Sports Centre
✨Tip Number 1
Familiarise yourself with the local community and its needs. Understanding the demographics and interests of the people who use the Hassocks Sports Centre will help you connect better with customers and demonstrate your commitment to improving their wellbeing.
✨Tip Number 2
Showcase your customer service skills during any interactions you have, whether in person or over the phone. Being friendly, approachable, and knowledgeable will make a lasting impression on potential employers.
✨Tip Number 3
Engage with current staff or volunteers at the centre to gain insights into the role and the team dynamics. This can provide you with valuable information to tailor your approach and show that you're genuinely interested in being part of their community.
✨Tip Number 4
Be proactive in demonstrating your enthusiasm for health and fitness. Participate in local events or activities related to leisure and wellness, as this will not only enhance your understanding but also show your dedication to promoting an active lifestyle.
We think you need these skills to ace Recreation Assistant - Casual - Hassocks Sports Centre
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Recreation Assistant. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in customer service, leisure activities, or community engagement. Mention specific examples where you have positively impacted others' wellbeing or encouraged them to be active.
Show Your Passion:Express your enthusiasm for promoting health and fitness within the community. Share personal anecdotes or motivations that drive you to inspire others to lead active lifestyles, as this aligns with Freedom Leisure's mission.
Proofread Your Application:Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for helping others and improving community wellbeing. Share any relevant experiences where you've inspired people to be more active or engaged in leisure activities.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your ability to communicate effectively with people of all ages and backgrounds, as this role requires being the first point of contact for customers.
✨Be Ready to Discuss Flexibility and Teamwork
Since the role involves casual hours and working as part of a team, be prepared to discuss your flexibility in working hours and your experience collaborating with others. Mention any situations where you successfully worked as part of a team.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a Recreation Assistant, such as supervising customers and maintaining equipment. Being knowledgeable about these responsibilities will show your commitment and readiness for the role.
