Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, handle enquiries, and maintain a tidy reception area.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Other info: Dynamic team environment with plenty of room for career growth.
- Why this job: Make a real impact by creating great experiences for customers every day.
- Qualifications: Customer service experience and a passion for helping others.
We are looking for an enthusiastic, approachable, and customer-focused Receptionist to join our front-of-house team. In this role, you\’ll be the first point of contact for our customers – providing a warm welcome at Reception and delivering excellent service. If you enjoy working with people and thrive in a fast‑paced environment, we’d love to hear from you.
Key Responsibilities
- Welcome all visitors with a smile in a friendly and professional manner.
- Handle enquiries, bookings and memberships face‑to‑face, online and by phone.
- Accurately operate booking, till and membership systems.
- Provide up‑to‑date information on centre facilities, classes and promotions.
- Maintain a tidy, inviting reception area and ensure high standards of presentation.
Teamwork & Operational Support
- Work as part of a collaborative, multi‑skilled team.
- Support the delivery of events and activities within the centre.
- Follow Freedom Leisure\’s policies on safeguarding, health & safety and customer care.
- Participate in relevant training and ongoing professional development.
- Passionate about delivering outstanding customer service.
- Comfortable using till systems and handling cash/card payments.
- Able to multitask and remain calm in a busy environment.
- A proactive, flexible and reliable team player.
Desirable Skills & Experience
- Previous experience in a customer‑facing role in leisure, fitness or community service settings.
- Hospitality or Retail experience delivering customer excellence.
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools – but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s plenty of room to grow. Many of our team members have built amazing careers doing what they love, helping customers day‑to‑day and making people feel good – one smile at a time. We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive – because when our team reflects the communities we serve, we all grow stronger together. This is your place; this is where you matter.
Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits – discounts on cinema tickets, travel bookings, high‑street e‑vouchers, gift cards, days out, leisure activities and your day‑to‑day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only, depending on earnings)
- Fully funded training and career progression opportunities in a team‑working environment
#J-18808-Ljbffr
Receptionist - Part Time - Ringwood Health and Leisure Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Part Time - Ringwood Health and Leisure Centre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you'd handle different scenarios. Role-play with a friend or family member to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Dress the part! Make sure you look professional and approachable for your interview. A smart appearance can make a great first impression, especially in a customer-facing role like this one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our fantastic team at Ringwood Health and Leisure Centre.
We think you need these skills to ace Receptionist - Part Time - Ringwood Health and Leisure Centre
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our mission of improving lives through leisure.
Tailor Your Application: Make sure to customise your application to highlight your customer service experience. Mention any previous roles where you’ve welcomed visitors or handled enquiries, as this will show us you’re a great fit for our front-of-house team.
Show Off Your Skills: Don’t forget to mention any relevant skills that make you stand out! If you’re comfortable using till systems or have experience in a fast-paced environment, let us know. We love proactive team players who can multitask!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Freedom Leisure
✨Know the Centre Inside Out
Before your interview, take some time to research Ringwood Health and Leisure Centre. Familiarise yourself with their facilities, classes, and any current promotions. This will not only show your enthusiasm but also help you answer questions about how you can contribute to their mission of improving lives through leisure.
✨Showcase Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help someone or resolved a difficult situation – these stories will highlight your approachability and problem-solving skills.
✨Practice Multitasking Scenarios
In a fast-paced environment like this, multitasking is key. During your interview, be ready to discuss how you manage multiple tasks at once. You could even role-play scenarios where you handle enquiries while managing bookings or payments. This will demonstrate your ability to stay calm and organised under pressure.
✨Emphasise Teamwork and Flexibility
Freedom Leisure values teamwork and collaboration. Be prepared to talk about your experiences working in a team and how you support your colleagues. Highlight your flexibility and willingness to adapt to different roles or tasks, as this will show that you're a proactive team player who can contribute positively to the centre's atmosphere.