At a Glance
- Tasks: Manage a team and ensure top-notch service at our leisure centre.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, career progression, and a supportive work environment.
- Other info: Flexible hours with opportunities for training and personal growth.
- Why this job: Make a real impact in your community while having fun at work.
- Qualifications: Experience in customer service and team management is preferred.
The predicted salary is between 27259 - 27259 € per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us.
You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.
We are looking for a Duty Manager to work at our Lymington Health & Leisure Centre, to join our friendly and professional team. If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.
In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times.
If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours per week, Monday to Sunday (rota basis)
Requirements
- To actively manage and develop and motivate a team of operational staff.
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard.
- To contribute to and understand the business and budgetary performance of the centre.
- To be a proactive member of the leisure centre team.
- A passion for the industry demonstrated through continuous professional development.
- Experience of problem solving, customer service and staff management.
- Experience working in a Duty Management or similar role.
- To be able to work flexibly with a level of autonomy and decision making confidence.
- Able to think on your feet and respond to variable demands.
- NPLQ qualification or equivalent.
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 22nd May 2026
Salary: Up to £27,259 per annum
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Duty Manager - Full Time - Lymington Health & Leisure in Pennington employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a supportive and inclusive employer, dedicated to improving lives through leisure. As a Duty Manager at our Lymington Health & Leisure Centre, you'll enjoy a vibrant work culture that values your contributions and offers extensive training and career progression opportunities. With a range of employee benefits, including discounted memberships and a comprehensive support programme, we ensure that our team feels valued and empowered to make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Full Time - Lymington Health & Leisure in Pennington
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be engaging with customers and staff daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Be ready to share your passion for leisure! Think about why you want to work in this industry and how you can contribute to making people's lives better. Your enthusiasm will shine through during the interview!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Freedom Leisure family. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Duty Manager - Full Time - Lymington Health & Leisure in Pennington
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for helping others and creating great experiences.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Highlight any relevant experience in customer service or team management, and explain how you can contribute to our mission of Improving Lives Through Leisure.
Show Your Enthusiasm:We love seeing enthusiasm! In your application, express why you’re excited about the opportunity to work with us at Freedom Leisure. Share what makes you passionate about the leisure industry and how you can help create a welcoming environment.
Apply Early:Don’t wait until the last minute to apply! If you’re interested in the role, we encourage you to submit your application as soon as possible. This way, you won’t miss out on the chance to join our fantastic team!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, make sure you understand Freedom Leisure's mission and values. Familiarise yourself with their commitment to improving lives through leisure and how they create welcoming spaces. This will show your genuine interest in the role and align with their positive vibes.
✨Showcase Your People Skills
As a Duty Manager, engaging with customers and colleagues is key. Prepare examples of how you've successfully managed teams or provided excellent customer service in the past. Highlight any experiences where you’ve made a positive impact on someone's day.
✨Be Ready to Problem Solve
Think of scenarios where you've had to think on your feet or resolve issues quickly. Freedom Leisure values proactive team members, so be prepared to discuss how you handle challenges and ensure a safe and clean environment for everyone.
✨Express Your Passion
Let your enthusiasm for the leisure industry shine through! Talk about why you love helping others and creating great experiences. Mention any relevant training or development you've pursued, as this shows your commitment to continuous improvement.
