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- Tasks: Inspire and manage a team to provide excellent service in a vibrant community hub.
- Company: Join Freedom Leisure, a not-for-profit dedicated to improving local wellbeing.
- Benefits: Enjoy discounts, flexible hours, and fully funded training opportunities.
- Other info: Be part of a brand new facility opening in 2026 with great career growth potential.
- Why this job: Make a real difference in people's lives while working in a fun environment.
- Qualifications: Experience in customer service and team management is preferred.
The predicted salary is between 13 - 13 £ per hour.
We are excited to welcome our new team starting from May 2026. If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in between, we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
About the Weldon Wellbeing Pavilion: The Weldon Wellbeing Pavilion is a brand new purpose built community leisure and wellbeing hub opening in early 2026. The Pavilion aims to improve lives through leisure by providing inclusive, affordable and sustainable activity spaces for the entire community. Developed in partnership with Ebbsfleet Garden City Trust, the Pavilion will be a vibrant local centre supporting health, fitness, sport and community events.
Facilities You’ll Be Part Of: Our team will operate a wide range of brand new facilities including:
- A fully equipped gym
- Multi use fitness studio for classes and group exercise
- Community hall (capacity up to 200 people) for sports & private hire
- 3G football pitch and tennis court
- Changing rooms and a fully accessible Changing Places facility
- On site café, breakout spaces & reception area
This is an exciting opportunity to help shape a new community hub from the ground up. If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.
In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times. If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 15 - 22.5 hours per week, Monday - Sunday (Rota basis)
Requirements:
- To actively manage and develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands.
Benefits: We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 22nd May 2026
Salary: up to £13.20 per hour
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Duty Manager - Part Time - Weldon Wellbeing Pavilion in Northfleet employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Part Time - Weldon Wellbeing Pavilion in Northfleet
✨Tip Number 1
Get to know the company! Before your interview, check out Freedom Leisure's mission and values. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be engaging with customers and staff all day. Role-play common scenarios with a friend or family member to boost your confidence and communication skills.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past jobs where you've solved problems or provided excellent customer service. This will help you stand out as someone who can handle the demands of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Freedom Leisure family right from the start!
We think you need these skills to ace Duty Manager - Part Time - Weldon Wellbeing Pavilion in Northfleet
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for promoting wellbeing and community engagement shine through. We want to see how driven you are to inspire others to be more active!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or team management. We love seeing how your background can contribute to our mission at the Weldon Wellbeing Pavilion.
Be Yourself: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique and how you can bring that to our team.
Apply Early: Since we might close applications early if we receive a lot of interest, it’s best to apply as soon as you can. Head over to our website and get your application in – we can’t wait to hear from you!
How to prepare for a job interview at Freedom Leisure
✨Know the Community
Familiarise yourself with the Weldon Wellbeing Pavilion and its mission to improve local lives through leisure. Understanding the community's needs and how the Pavilion aims to meet them will show your genuine interest in the role.
✨Showcase Your People Skills
As a Duty Manager, engaging with customers and colleagues is key. Prepare examples of how you've successfully managed teams or resolved customer issues in the past. This will demonstrate your ability to inspire and motivate others.
✨Be Ready for Problem-Solving
Think of scenarios where you had to think on your feet or adapt to changing situations. The interviewers will want to see that you can handle the dynamic environment of a leisure centre, so come prepared with specific examples.
✨Express Your Passion for Wellbeing
Share your enthusiasm for promoting health and fitness within the community. Discuss any relevant experiences or initiatives you've been involved in that align with Freedom Leisure's commitment to improving wellbeing.