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- Tasks: Grow membership numbers and create amazing experiences for customers.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Sales experience and strong interpersonal skills are essential.
- Other info: Dynamic team culture with plenty of room for personal growth.
The predicted salary is between 18844 - 23666 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
We are looking for a unique individual to join our team as a Membership Sales Advisor. This role is ultimately about growing the membership numbers and increasing income. However, aside from selling memberships to new prospects this role is also about being the start of the membership retention process for that individual too. We are looking for someone who has strong interpersonal and customer facing skills.
You will be a proactive member of the team and someone who is able to go above and beyond to reach sales targets. We are looking for someone who can be a representative for the Freedom leisure brand, and able to build an excellent rapport with new and existing customers.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours per week, Monday – Sunday (rota basis)
- To support membership growth by using the sales process to ensure sales and income targets are achieved
- To generate excitement and passion for health and fitness to optimise all sales opportunities
- Conduct face-to-face sales appointments where you will build positive rapport with customers to sell a membership and get them started on the freedom member journey programme
- Contact all membership leads by phone where possible, email and text when required.
- Undertake regular competitor analysis and keep up-to-date with industry trends, identifying opportunities.
- Experience of sales
- Have a team orientated approach, able to work across any organisation boundaries while supporting of the work of colleagues
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 30th January 2026
Salary: up to £23,555 per annum
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Membership Sales Advisor - Full Time - Arc Matlock Leisure Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor - Full Time - Arc Matlock Leisure Centre
✨Tip Number 1
Get to know the Freedom Leisure vibe! Before your interview, check out their website and social media. Understand their mission of 'Improving Lives Through Leisure' and think about how you can contribute to that positive energy.
✨Tip Number 2
Practice your people skills! As a Membership Sales Advisor, you'll need to build rapport with customers. Role-play with a friend or family member to get comfortable with face-to-face interactions and selling memberships.
✨Tip Number 3
Be proactive! When you apply, don’t just sit back. Follow up on your application with a friendly email or call. Show them you're eager to join the team and ready to help grow their membership numbers.
✨Tip Number 4
Show your passion for health and fitness! Share your personal experiences or stories about how leisure activities have positively impacted your life. This will resonate with the Freedom Leisure brand and show you're a great fit.
We think you need these skills to ace Membership Sales Advisor - Full Time - Arc Matlock Leisure Centre
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for health and fitness shine through in your application. We want to see how you can bring positive vibes to our team and help others feel good!
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. We’re looking for someone who can build rapport with customers, so share examples of how you've done this in the past.
Be Personable: In your cover letter, be yourself! We love authenticity, so don’t hesitate to share why you want to join Freedom Leisure and how you can contribute to our mission of improving lives through leisure.
Apply Early: Don’t wait until the last minute to apply! If you’re interested, get your application in as soon as possible through our website. We might close the post early if we receive a lot of great applications!
How to prepare for a job interview at Freedom Leisure
✨Know the Freedom Leisure Vibe
Before your interview, get familiar with Freedom Leisure's mission of 'Improving Lives Through Leisure'. Understand their focus on community and customer service. This will help you align your answers with their values and show that you're genuinely interested in being part of their positive environment.
✨Show Off Your People Skills
As a Membership Sales Advisor, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully built rapport with customers or resolved issues. This will demonstrate your ability to connect with people and provide excellent service, which is crucial for this role.
✨Be Ready to Talk Sales
Brush up on your sales techniques and be prepared to discuss how you would approach selling memberships. Think about how you can generate excitement for health and fitness and how you would handle objections. Showing that you have a proactive mindset towards achieving sales targets will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you too.
