At a Glance
- Tasks: Engage with customers, sell memberships, and help create a welcoming environment.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Flexible casual hours, training support, and opportunities for career growth.
- Other info: Be part of a supportive team that values diversity and inclusion.
- Why this job: Make a real impact in your community while helping others feel good every day.
- Qualifications: Strong customer service and interpersonal skills; no experience needed.
The predicted salary is between 10 - 12 £ per hour.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day‑to‑day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive – because when our team reflects the communities we serve, we all grow stronger together. We are looking for a unique individual to join our team as a Membership Sales Advisor. This role is ultimately about growing the membership numbers and increasing income. However, aside from selling memberships to new prospects, this role is also about being the start of the membership retention process for that individual too.
We are looking for someone who has strong interpersonal and customer‑facing skills. We are looking for someone who can be a representative for the Freedom leisure brand and able to build an excellent rapport with new and existing customers.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual hours, as and when required.
Required Skills:
- Customer Service
- Interpersonal Skills
- Sales
Required Languages: English
Membership Sales Advisor - Casual - Stone Leisure Centre employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust that prioritises the well-being of our communities. Our vibrant work culture fosters inclusivity and support, ensuring that every team member feels valued and empowered to grow within their role. With comprehensive training and numerous career development opportunities across our 130 centres, joining us as a Membership Sales Advisor means becoming part of a passionate team dedicated to making a positive impact in people's lives.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Advisor - Casual - Stone Leisure Centre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the application process and what it’s really like to work at Freedom Leisure. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Freedom Leisure family. So, hit that apply button ASAP!
We think you need these skills to ace Membership Sales Advisor - Casual - Stone Leisure Centre
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see how you connect with our mission of improving lives through leisure—so share your experiences that reflect this passion!
Tailor Your Application:Make sure to customise your application to highlight your customer service and interpersonal skills. We’re looking for someone who can build rapport with our members, so give us examples of how you've done this in the past.
Be Authentic:Don’t be afraid to show your personality! We value authenticity and want to know the real you. Share your unique experiences and what makes you a great fit for the Freedom Leisure team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our amazing team!
How to prepare for a job interview at Freedom Leisure
✨Know the Freedom Leisure Vibe
Before your interview, get familiar with Freedom Leisure's mission and values. They’re all about positive vibes and making a real impact in the community. Show that you understand their commitment to improving lives through leisure and how you can contribute to that.
✨Show Off Your Customer Service Skills
As a Membership Sales Advisor, you'll need to demonstrate strong customer service skills. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will help you illustrate your ability to create great experiences and build rapport.
✨Be Ready to Talk Sales
Since this role involves growing membership numbers, be prepared to discuss your sales experience. Think of specific strategies you've used in the past to engage customers and close sales. Highlight your interpersonal skills and how they helped you succeed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the training process or how they measure success in membership sales. It’s a great way to show you’re keen to be part of the team.
