Membership Growth & Retention Specialist
Membership Growth & Retention Specialist

Membership Growth & Retention Specialist

Full-Time 18844 - 23666 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive membership growth and boost income through engaging client interactions.
  • Company: Leading leisure organisation in Greater London with a vibrant culture.
  • Benefits: Staff benefits, discounted memberships, insurance options, and fully funded training.
  • Why this job: Join a dynamic team and make a real difference in member experiences.
  • Qualifications: Strong interpersonal skills and previous sales experience are essential.
  • Other info: Exciting career development opportunities await you!

The predicted salary is between 18844 - 23666 Β£ per year.

A leading leisure organization in Greater London seeks a Membership Sales Advisor. This role focuses on growing membership numbers and increasing income through effective client interaction and sales strategies.

Ideal candidates have strong interpersonal skills and sales experience.

Benefits include:

  • a staff benefit scheme
  • discounted memberships
  • various insurance options
  • fully funded training opportunities

The salary is up to Β£23,555 per annum, with a closing date for applications on December 30, 2026.

Membership Growth & Retention Specialist employer: Freedom Leisure

As a leading leisure organisation in Greater London, we pride ourselves on fostering a vibrant work culture that values employee growth and development. Our Membership Growth & Retention Specialists enjoy a range of benefits including a staff benefit scheme, discounted memberships, and fully funded training opportunities, making it an excellent place for those looking to thrive in their careers while contributing to our mission of enhancing community engagement.
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Contact Detail:

Freedom Leisure Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Membership Growth & Retention Specialist

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Practice your pitch! You want to be able to confidently explain how your skills in sales and client interaction can help grow their membership numbers. Keep it concise and engaging!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Membership Growth & Retention Specialist

Interpersonal Skills
Sales Experience
Client Interaction
Membership Growth Strategies
Retention Strategies
Communication Skills
Customer Service
Negotiation Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Membership Growth & Retention Specialist role. Highlight any sales experience and interpersonal skills you've got, as these are key for us!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about membership growth and how you can contribute to our team. Keep it engaging and personal – we want to get to know you!

Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you exceed sales targets? Did you improve client retention? Numbers speak volumes, so let us see what you've accomplished!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!

How to prepare for a job interview at Freedom Leisure

✨Know Your Numbers

Before the interview, brush up on key metrics related to membership growth and retention. Be ready to discuss how you've successfully increased sales or improved client engagement in previous roles. This shows you understand the importance of data in driving results.

✨Show Off Your Interpersonal Skills

Since this role relies heavily on client interaction, prepare examples that highlight your strong interpersonal skills. Think of situations where you’ve built rapport with clients or resolved conflicts effectively. Practising these anecdotes will help you convey your strengths confidently.

✨Research the Organisation

Familiarise yourself with the leisure organisation’s mission, values, and current membership offerings. This knowledge will not only help you tailor your answers but also demonstrate your genuine interest in the role and the company during the interview.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their current strategies for membership growth or how they measure success in this role. This shows you’re proactive and engaged, which is exactly what they’re looking for!

Membership Growth & Retention Specialist
Freedom Leisure
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  • Membership Growth & Retention Specialist

    Full-Time
    18844 - 23666 Β£ / year (est.)
  • F

    Freedom Leisure

    100-250
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