Multi-Site General Manager - Full Time - Braintree in London

Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people's lives then Freedom Leisure is the place for you! We are a not-for-profit leisure trust with a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives.

We are looking for a Multi-Site General Manager to look after our Braintree Swimming & Fitness and Braintree Sports & Health Club. We are looking for a Manager with proven entrepreneurial ability, financial acumen, who has a passion for high standards and can demonstrate a history of taking ownership and delivering results. You will have excellent commercial awareness which you can translate into the successful running of popular Leisure Centres. The ability to drive sales/income and to manage expenditure are key qualities for this role. Other key qualities would be the ability to lead, motivate and support the centre team and to be able to work with internal and external customers/stakeholders/local community.

Your Responsibilities Will Be Varied And Include:

• Business & Sales Management – Accountability for the business, budgetary and cost centre performance for both centres. Ensuring that sales are driven forward, developing the business plan and leading colleagues to achieve key performance targets.
• Operational Management – Leading the team to ensure excellent operational standards and record keeping is in place. Working with the teams to provide all activities in a safe and welcoming environment.
• People Management – Managing and recruiting a team where necessary, to deliver an exciting leisure offering to the highest standards, so that the service delivers the financial performance in line with the bid proposal, and delivers our services in a way to engage with the whole community. Providing the necessary support and leadership to colleagues for the ongoing management and development of all.

You should have the necessary skills and experience to lead the centres and engage the local community. The person we are looking for will have the ability to manage a number of priorities at the same time; will be able to build, lead and motivate colleagues and have a passion for the leisure and cultural services and events. The ability to deliver on tight deadlines under pressure is absolutely essential.

We want our employees and customers to have the best experience possible. So, if this sounds like you, we want to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday

Requirements:

• To develop and grow the membership, activity and attendance at the sites.
• To manage and be responsible for both centre's income and expenditure.
• To be the lead contact at both sites and report to the Area Manager.
• To ensure that Freedom Leisure Policies, Procedures and Processes are fully adhered to.
• To ensure the relevant site audit processes are managed.
• To produce reports on various areas of the centre's operation and KPIs.
• At least 3 years experience in leisure facilities.
• Experience of identifying staff training and development requirements and identifying development opportunities.
• A passion for the industry demonstrated through continuous professional development.

Benefits:

• My Staff Shop – our very own staff benefit scheme, giving employees access to a great range of benefits. Discounts on cinema tickets, travel bookings, high street e‑vouchers, gift cards, days out, leisure activities and your day‑to‑day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only, depending on earnings).
• Fully funded training and career progression opportunities in a team‑working environment supporting your local community to improve lives through leisure.

Closing date: 13th February 2026

Salary: up to £33,000 per annum