At a Glance
- Tasks: Ensure safety and provide excellent customer service at our leisure facilities.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community impact.
- Benefits: Flexible hours, training provided, and opportunities for career growth.
- Other info: Supportive environment where everyone is valued and encouraged to thrive.
- Why this job: Make a real difference in your community while having fun and meeting new people.
- Qualifications: Must be able to swim competently; no prior experience needed.
The predicted salary is between 20000 - 25000 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.
In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities. We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual hours, as and when required.
Required skills: Customer Service
Required languages: English
Lifeguard - Safe Pools, Friendly Service, Community Impact employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust that prioritises community well-being and personal growth. Our vibrant work culture fosters inclusivity and support, ensuring that every team member feels valued and empowered to thrive. With extensive training opportunities and a commitment to delivering exceptional customer service, joining us as a Lifeguard means becoming part of a passionate team dedicated to making a positive impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard - Safe Pools, Friendly Service, Community Impact
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be ready to showcase your swimming skills! If you're not quite there yet, don’t sweat it. Just be honest about your current level and express your eagerness to learn. Remember, they offer training to help you improve!
✨Tip Number 4
Apply through our website ASAP! The sooner you get your application in, the better your chances are. Plus, it shows you're proactive and really keen on joining the Freedom Leisure family.
We think you need these skills to ace Lifeguard - Safe Pools, Friendly Service, Community Impact
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping others in your application. Share any experiences where you've made a positive impact, whether it's in a job or just day-to-day life. We love to see candidates who genuinely care about creating great experiences!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Use a friendly tone and feel free to share what makes you unique—this is your chance to stand out!
Highlight Relevant Skills:Make sure to mention any customer service experience you have, even if it’s informal. We’re all about delivering amazing service with a smile, so show us how you’ve done that in the past. It’ll help us see how you fit into our team!
Apply Early:Don’t wait until the last minute to submit your application! If you’re interested, apply as soon as possible. We might close the post early if we receive a lot of applications, and we’d hate for you to miss out on this opportunity!
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Community
Make sure to express your enthusiasm for helping others and creating positive experiences. Talk about any previous roles or volunteer work where you made a difference in your community, as this aligns perfectly with Freedom Leisure's mission.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone, as this will show that you understand the importance of friendly service in a lifeguard role.
✨Be Ready to Discuss Teamwork
Since working at Freedom Leisure is all about collaboration, be prepared to talk about your experiences working in teams. Highlight how you support your colleagues and contribute to a positive work environment, which is crucial for creating welcoming spaces.
✨Brush Up on Your Swimming Skills
While you don’t need to be an expert swimmer, it’s important to demonstrate your swimming competence. If you have any recent swim training or certifications, mention them. If not, consider taking a refresher course before the interview to boost your confidence.
