Lifeguard - Full Time - Malvern Splash Leisure Complex

Overview

Join the Energy at Freedom Leisure Do Good Feel Good! At Freedom Leisure, we\’re all about positive vibes, great people, and making a real impact. We run leisure and cultural facilities, gyms, and swimming pools, but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone — because everyone deserves to feel good. We’re about delivering amazing customer service with a smile every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s room to grow. Many of our team have built amazing careers doing what they love, helping customers day to day and making people feel good. We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive because when our team reflects the communities we serve, we all grow stronger together.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard, but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Role and duties

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

Hours: 35.5 hours per week, Monday – Sunday (rota basis).

Requirements

• NPLQ qualification or equivalent, would be desirable
• First Aid at Work
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well developed interpersonal skills
• Strong swimmer and able to attend a week long training course
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry
• Flexible and adaptable

Benefits

• My Staff Shop, our staff benefit scheme, gives employees access to a range of benefits, including discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme – 24/7 confidential, independent and professional counselling
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• Fully funded training and career progression opportunities in a team working environment

Closing Date: 30 January 2026

Salary: up to £22,600 per annum

Note: This posting may close early if a high volume of suitable applications are received.