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- Tasks: Ensure a safe and friendly environment for all customers at our leisure complex.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Why this job: Make a real impact while helping others feel good in a supportive team.
- Qualifications: Strong swimming skills and a passion for customer service; training provided.
- Other info: Flexible hours with great career progression in a welcoming environment.
The predicted salary is between 18844 - 23666 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.
In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.
We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 35.5 hours per week, Monday – Sunday (rota basis)
- NPLQ qualification or equivalent, would be desirable
- First Aid at Work
- An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
- Well developed interpersonal skills
- Strong swimmer and able to attend a week long training course
- Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
- To be able to work flexibly and understand instructions from managers
- Demonstrated passion and energy for the leisure industry
- Flexible and adaptable
We want you to love coming to work, feeling healthy, happy and valued. That\’s why we\’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 30th January 2026
Salary: up to £22,600 per annum
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Lifeguard - Full Time - Malvern Splash Leisure Complex employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Full Time - Malvern Splash Leisure Complex
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for someone. This will help you shine during the interview.
✨Tip Number 3
Be ready to demonstrate your swimming skills! If you’re not quite at the lifeguard level yet, don’t sweat it. Show your willingness to learn and improve, and let them know you’re excited about the training opportunities they offer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Freedom Leisure family. Don’t wait too long, as positions can close quickly!
We think you need these skills to ace Lifeguard - Full Time - Malvern Splash Leisure Complex
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the leisure industry shine through! We want to see how much you care about helping others and creating great experiences for our customers.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service roles or teamwork experiences that show you can connect with people of all ages and backgrounds.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Lifeguard role.
Apply Early!: Don’t wait until the last minute to submit your application. If you’re interested, apply as soon as possible through our website. This way, you’ll have a better chance of being considered before the closing date!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, brush up on your swimming skills and any relevant qualifications like NPLQ or First Aid. Being able to discuss your experience and how it relates to the role will show that you're serious about becoming a Lifeguard.
✨Show Your Passion
Freedom Leisure is all about positive vibes and making an impact. Be ready to share why you’re passionate about helping others and how you can contribute to creating a welcoming environment for customers of all ages.
✨Practice Customer Engagement
Since this role involves interacting with a diverse range of people, think of examples from your past experiences where you’ve successfully engaged with customers or worked in a team. This will demonstrate your interpersonal skills and ability to relate to others.
✨Be Flexible and Open-Minded
The job requires a team-oriented approach and adaptability. During the interview, express your willingness to learn and grow within the role, and highlight any previous experiences where you’ve had to be flexible or supportive of colleagues.
