At a Glance
- Tasks: Ensure safety and provide excellent customer service at our leisure centre.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Flexible casual hours, training provided, and opportunities for career growth.
- Other info: Supportive environment where everyone is valued and encouraged to thrive.
- Why this job: Make a real impact while helping others enjoy their leisure time.
- Qualifications: Must be able to swim competently; customer service skills are a plus.
The predicted salary is between 12 - 15 £ per hour.
Join the Energy at Freedom Leisure - Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.
In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities. We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.
Hours: Casual hours, as and when required.
Required skills: Customer Service.
Required languages: English.
Lifeguard - Casual - Witham Leisure Centre employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a supportive and inclusive employer, dedicated to improving lives through leisure. Our vibrant work culture fosters personal growth and development, with ample training opportunities for all staff, including those new to the workforce. Located at Witham Leisure Centre, you'll be part of a team that values customer service and community engagement, ensuring every day is rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Lifeguard - Casual - Witham Leisure Centre
✨Tip Number 1
Get to know the Freedom Leisure vibe! Before your interview, check out their social media and website to understand their mission and values. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your interview to demonstrate your passion for helping others.
✨Tip Number 3
Don’t be shy about asking questions! When you get the chance, ask about the training and support they offer. This shows that you’re eager to learn and grow within the role, which is exactly what they’re looking for in a Lifeguard.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start. Let’s get you on board!
We think you need these skills to ace Lifeguard - Casual - Witham Leisure Centre
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for helping others in your application. Share any experiences where you've made a positive impact, whether it's in customer service or just lending a hand to someone in need.
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your written application. Authenticity goes a long way in making a connection with us.
Highlight Relevant Skills:Make sure to mention any skills that relate to the role of a Lifeguard, especially in customer service. If you’ve got experience in a similar environment, let us know how it helped you develop those skills!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping others during the interview. Share specific examples of how you've provided excellent customer service in the past, even if it's from a different role. This will show that you understand the importance of creating a welcoming environment.
✨Demonstrate Your Team Spirit
Freedom Leisure values teamwork, so be ready to discuss how you work well with others. Think of instances where you've collaborated with colleagues or helped someone out. Highlighting your ability to support and inspire those around you will resonate well with the interviewers.
✨Prepare for Practical Questions
Since this role involves ensuring safety and cleanliness, be prepared for questions about how you'd handle various scenarios. Think about what you would do in an emergency situation or how you would maintain a clean facility. Showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how the team supports each other. This shows that you're genuinely interested in the role and want to be part of their positive culture.
