At a Glance
- Tasks: Lead a vibrant team to ensure top-notch customer service and a safe environment.
- Company: Join Freedom Leisure, a community-focused organisation dedicated to health and wellbeing.
- Benefits: Earn up to £26,815 with training opportunities and exclusive discounts.
- Other info: Enjoy a flexible rota in a dynamic leisure centre for up to 9 months.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Experience in customer service and team management is essential.
The predicted salary is between 26815 - 26815 £ per year.
Freedom Leisure is seeking a Duty Manager for its Kettering Swimming Pool, focused on delivering excellent customer service and operational standards. This role involves managing a team and ensuring a clean, safe environment for visitors.
The ideal candidate will have experience in customer service and team management, with the ability to work flexibly.
A salary of up to £26,815 per annum is offered along with a comprehensive benefits package including training and discounts.
This is a temporary contract for up to 9 months, with 37 hours of work per week on a rota basis.
Duty Manager – Lead a Welcoming Leisure Centre Team in Kettering employer: Freedom Leisure
Freedom Leisure is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction at its Kettering Swimming Pool. Employees benefit from a comprehensive training programme, flexible working hours, and a competitive salary, all while contributing to a welcoming environment that promotes health and well-being in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager – Lead a Welcoming Leisure Centre Team in Kettering
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. This will help us understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about delivering excellent service, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your team management skills! Be ready to discuss how you've successfully led a team in the past. We love hearing about your leadership style and how you motivate others to achieve great results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Freedom Leisure family. Let’s get you that Duty Manager role!
We think you need these skills to ace Duty Manager – Lead a Welcoming Leisure Centre Team in Kettering
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a welcoming environment for visitors, just like you'll be doing at the Kettering Swimming Pool.
Team Management Experience is Key:Don’t forget to mention any previous roles where you’ve managed a team. We’re looking for someone who can lead and inspire others, so share examples of how you’ve successfully done this in the past.
Flexibility is a Must:Since this role involves working on a rota basis, let us know about your flexibility in terms of hours. We appreciate candidates who can adapt to different shifts and still maintain high operational standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Freedom Leisure
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Freedom Leisure is all about delivering excellent service, so be ready to share examples of how you've handled customer queries or complaints in the past.
✨Showcase Your Team Management Skills
As a Duty Manager, you'll be leading a team. Prepare to discuss your experience in managing teams, including how you motivate staff and handle conflicts. Think of specific situations where your leadership made a difference.
✨Understand the Importance of Safety Standards
Familiarise yourself with health and safety regulations relevant to leisure centres. Be prepared to talk about how you would ensure a clean and safe environment for visitors, as this is crucial for the role.
✨Flexibility is Key
Since the job involves working on a rota basis, be ready to discuss your availability and willingness to work flexible hours. Highlight any previous roles where you adapted to changing schedules or demands.
