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- Tasks: Be the friendly face at reception and serve delicious food and drinks in the café.
- Company: Join Freedom Leisure, a community-focused organisation dedicated to wellbeing.
- Benefits: Enjoy discounts, professional development, and a full-time schedule of 37 hours.
- Other info: Great opportunity for personal growth and to be part of a supportive team.
- Why this job: Make a positive impact on customers' experiences in a vibrant new leisure hub.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced environment.
The predicted salary is between 20000 - 25000 £ per year.
Freedom Leisure is seeking a Reception & Café Assistant for their new Weldon Wellbeing Pavilion in England. This dual role involves being the first point of contact for customers, providing excellent service at the reception, as well as preparing and serving food and drinks in the café.
Candidates should be customer-focused, able to handle cash, and thrive in a fast-paced environment.
The position offers a full-time schedule of 37 hours per week with various employee benefits including discounts and professional development opportunities.
Reception & Café Host — New Community Leisure Hub in Kent employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Café Host — New Community Leisure Hub in Kent
✨Tip Number 1
Make sure to research Freedom Leisure and the Weldon Wellbeing Pavilion before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the first point of contact, think of scenarios where you might need to handle tricky situations or complaints. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! When you go for your interview, aim for smart-casual attire that reflects the welcoming vibe of a café and leisure hub. First impressions matter, so let your outfit show that you’re ready to represent Freedom Leisure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Reception & Café Host — New Community Leisure Hub in Kent
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your friendly and helpful nature.
Tailor Your CV: Don’t just send out the same CV for every job. We recommend tweaking your CV to match the Reception & Café Host role. Emphasise any relevant experience in hospitality or customer service, and don’t forget to mention your cash handling skills!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate a well-structured letter that gets straight to the good stuff. Tell us why you’re excited about this role and what you can bring to our team at the Weldon Wellbeing Pavilion.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application, and you’ll find all the details you need to make your submission shine. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Freedom Leisure
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Reception & Café Host entails. Familiarise yourself with the responsibilities of providing excellent customer service at the reception and preparing food and drinks in the café. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your customer-focused attitude and ability to thrive in a fast-paced environment.
✨Prepare for Cash Handling Questions
As you'll be handling cash, it's important to prepare for questions related to cash management. Be ready to discuss your experience with cash handling, how you ensure accuracy, and any systems you've used in the past. This will show that you’re responsible and trustworthy.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like at the Weldon Wellbeing Pavilion. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.