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- Tasks: Manage the ice rink, ensuring top-notch service and a safe environment for all.
- Company: Join Freedom Leisure, a friendly and inclusive workplace that values diversity.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Why this job: Engage with a vibrant community while developing your skills in a fun environment.
- Qualifications: No prior experience needed; just a passion for customer service and teamwork.
- Other info: Flexible hours with career progression support in a dynamic setting.
The predicted salary is between 20500 - 24000 £ per year.
Ice Rink Duty Manager – Full Time – Guildford Spectrum
Join to apply for the Ice Rink Duty Manager – Full Time – Guildford Spectrum role at Freedom Leisure
At Freedom Leisure we can offer a friendly working environment that brings lots of variety every day.
If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Ice Rink Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.
In the role of Ice Rink Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times.
If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to move up the ladder and that\’s absolutely fine with us. What is really important is that you are happy in your work.
At Freedom Leisure we welcome our diverse local community to our centres every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Freedom Leisure, You Matter!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. We aim to be the employer of choice within our industry and we strive for this every day.
Hours: 37 hours a week, Monday to Sunday (Rota basis).
Requirements:
- To work in co-operation with the Assistant Ice Manager in all aspects of the operations of the Ice Rink.
- To support the Ice and Bowl Manager and Assistant Ice Manager to ensure provision of the Ice Rink, operating within required standards of quality and customer service.
- To support the Ice co-coordinator and Customer Service to generate Skate Direct sales and increase membership retention in the Ice Rink within Guildford Spectrum Leisure Complex.
- To develop and deliver initiatives in the marketing strategy and marketing plan and plan objectives for the Ice Rink.
- To assist the Ice and Bowl Manager and Course Co-coordinator to develop the Courses, Private lessons and Ice timetable.
- To help look after and ensure all clubs and associates are invoiced and looked after.
Benefits:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 9th October 2025
Salary: up to £24,134 per annum
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Ice Rink Duty Manager - Full Time - Guildford Spectrum employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ice Rink Duty Manager - Full Time - Guildford Spectrum
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Ice Rink Duty Manager role.
✨Tip Number 3
Show off your people skills! Since this role is all about engaging with customers and colleagues, be ready to share examples of how you've successfully interacted with others in past jobs or experiences. We want to see your personality shine!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to leave a lasting impression and shows that you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Ice Rink Duty Manager - Full Time - Guildford Spectrum
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values at Freedom Leisure.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples that relate to the Ice Rink Duty Manager role, showing us why you’re the perfect fit for our team.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see your qualifications and passion for the job without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Ice Rink Duty Manager position. We can’t wait to hear from you!
How to prepare for a job interview at Freedom Leisure
✨Know Your Ice Rink Stuff
Before the interview, brush up on your knowledge about ice rinks and customer service. Familiarise yourself with common issues that might arise in an ice rink setting and think about how you would handle them. This shows you're proactive and ready to tackle challenges head-on.
✨Show Off Your People Skills
Since this role involves a lot of interaction with customers and colleagues, be prepared to share examples of how you've successfully engaged with people in the past. Whether it's resolving a conflict or simply making someone's day better, these stories will highlight your suitability for the role.
✨Emphasise Teamwork
Freedom Leisure values a collaborative environment, so be sure to discuss your experience working in teams. Talk about how you support your colleagues and contribute to a positive workplace culture. This will demonstrate that you’re not just a lone wolf but someone who thrives in a team setting.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team works together to create a welcoming atmosphere. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.