At a Glance
- Tasks: Lead fun and educational tours for school groups and host exciting events.
- Company: Join Freedom Leisure, a passionate team dedicated to heritage and visitor experiences.
- Benefits: Flexible hours, casual work environment, and the chance to share your love of history.
- Other info: Perfect for students looking for casual work with a meaningful impact.
- Why this job: Make history come alive for young learners and create unforgettable memories.
- Qualifications: Great communication skills and a passion for history; teaching or customer service experience is a plus.
The predicted salary is between 12 - 15 £ per hour.
Do you have a passion for people and a love of heritage? If so, we would love you to join our team and help create memorable experiences for visitors to Stafford’s heritage sites, operated by Freedom Leisure. We are currently recruiting casual Tour Guides to support our three heritage locations.
In this role, you will lead engaging educational tours primarily for Key Stage 1 and 2 pupils, support our varied events programme, host short birthday parties and provide a warm and friendly welcome to visitors of all ages.
We are looking for someone who is an excellent team player, a confident communicator, adaptable and happy to take on a variety of tasks. Experience in customer service or teaching is helpful but a genuine passion for history and working with people is essential.
This post is subject to an Enhanced DBS check. In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual, as and when required.
Required skills:
- Customer Service
- History
- Public Speaking
- Teaching
Required languages: English
Heritage Tour Guide & Visitor Experience Host (Casual) employer: Freedom Leisure
Freedom Leisure is an exceptional employer that values passion for heritage and community engagement. With a supportive work culture, we offer flexible casual roles that allow you to connect with visitors of all ages while fostering your own growth in customer service and public speaking. Join us in creating memorable experiences at Stafford’s heritage sites, where your love for history can shine and make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Heritage Tour Guide & Visitor Experience Host (Casual)
✨Tip Number 1
Get to know the heritage sites inside out! Familiarise yourself with the history and stories behind each location. This will not only boost your confidence during tours but also help you engage visitors with fascinating facts.
✨Tip Number 2
Practice your public speaking skills! Whether it’s in front of friends or family, get comfortable sharing stories and information. The more you practice, the more natural it will feel when you're leading a tour.
✨Tip Number 3
Show your passion for history and people! When you’re chatting with potential employers or during interviews, let your enthusiasm shine through. Share personal anecdotes that highlight your love for heritage and working with visitors.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Heritage Tour Guide & Visitor Experience Host (Casual)
Some tips for your application 🫡
Show Your Passion:Let your love for heritage and history shine through in your application. We want to see how your enthusiasm can create memorable experiences for our visitors, especially the little ones!
Tailor Your Experience:Highlight any relevant experience you have in customer service or teaching. We’re looking for team players who can communicate confidently, so make sure to showcase those skills in your written application.
Be Personable:Since this role involves welcoming visitors of all ages, it’s important to convey your friendly and warm personality. Use a conversational tone in your application to reflect how you’d interact with our guests.
Apply Early:Don’t wait until the last minute! If you’re interested in joining us, apply as soon as possible through our website. With a high volume of applications expected, getting your application in early will give you a better chance.
How to prepare for a job interview at Freedom Leisure
✨Know Your Heritage
Brush up on the history of Stafford and its heritage sites. Being able to share interesting facts or stories during your interview will show your genuine passion for the role and help you connect with the interviewers.
✨Showcase Your People Skills
Since this role involves engaging with visitors, be prepared to demonstrate your customer service skills. Think of examples where you've successfully interacted with people, especially children, and how you made their experience enjoyable.
✨Practice Public Speaking
As a Tour Guide, you'll need to communicate clearly and confidently. Practise speaking in front of friends or family, or even record yourself. This will help you feel more comfortable and articulate during the interview.
✨Be Adaptable and Enthusiastic
The job requires someone who can take on various tasks. During the interview, express your willingness to adapt and take on different roles, whether it's leading a tour or hosting a birthday party. Your enthusiasm will make a great impression!
