At a Glance
- Tasks: Welcome visitors, handle enquiries, and provide excellent customer service.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Flexible part-time hours, positive work environment, and the chance to make a difference.
- Other info: Fast-paced environment with opportunities to grow and develop your skills.
- Why this job: Be the friendly face that helps others feel good and enjoy their leisure time.
- Qualifications: Enthusiastic, approachable, and customer-focused attitude required.
The predicted salary is between 10 - 12 £ per hour.
Join the Energy at Freedom Leisure - Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools— but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone— because everyone deserves to feel good. We deliver amazing customer service with a smile every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us.
About the Role
We are looking for an enthusiastic, approachable, and customer‑focused Receptionist to join our front‑of‑house team. In this role, you’ll be the first point of contact for our customers—providing a warm welcome at Reception and delivering excellent service. If you enjoy working with people and thrive in a fast‑paced environment, we’d love to hear from you.
Key Responsibilities
- Welcome all visitors with a smile in a friendly and professional manner
- Handle enquiries, bookings and memberships face‑to‑face, online and by phone
- Accurately operate booking, till and membership systems
- Provide up‑to‑date information on centre facilities, classes and promotions
- Maintain a tidy, inviting reception area and ensure high standards of presentation
- Teamwork
Receptionist - Part Time - Ringwood Health and Leisure in Hampshire employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a supportive and inclusive employer that values the contributions of every team member. Our part-time Receptionist role in Ringwood offers a vibrant work culture where you can make a real difference in the community while enjoying flexible hours and opportunities for personal growth. Join us to be part of a team that is dedicated to improving lives through leisure, all while working in a welcoming environment that encourages positivity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Part Time - Ringwood Health and Leisure in Hampshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can create a warm welcome. Role-play common scenarios with a friend to boost your confidence and ensure you can handle enquiries like a pro.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A tidy appearance reflects the high standards Freedom Leisure values, and it shows you're serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Receptionist - Part Time - Ringwood Health and Leisure in Hampshire
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission of improving lives through leisure.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or front-of-house roles. We love seeing how your past experiences can contribute to creating a welcoming environment for our customers.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate applications that are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our Freedom Leisure family!
How to prepare for a job interview at Freedom Leisure
✨Show Your Enthusiasm
Make sure to express your passion for customer service and helping others during the interview. Share specific examples of how you've created positive experiences for customers in the past, as this aligns perfectly with Freedom Leisure's mission.
✨Know the Company
Do a bit of homework on Freedom Leisure before your interview. Familiarise yourself with their values, services, and community impact. This will not only impress the interviewers but also help you tailor your answers to show how you fit into their culture.
✨Practice Common Scenarios
As a Receptionist, you'll face various situations. Prepare for common scenarios like handling customer complaints or managing busy periods. Practising these responses can help you feel more confident and ready to showcase your problem-solving skills.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A tidy appearance reflects your understanding of the role and the importance of maintaining high standards at the reception area.
