Do you want to make a difference within your local community, supporting people to improve their lives through leisure? If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you!
We are a not‑for‑profit leisure trust with a strong purpose and commitment to support our local communities and hard‑to‑reach groups encouraging them to become more active, contributing to improved lives. From swimming lessons to walking football and everything in-between we provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.
Role: Ice Rink Shift Leader
Work in cooperation with the Ice Duty Manager and the team on all aspects of Ice Rink operations. Support the Duty Managers to ensure the facilities operate within required standards of quality and customer service. Provide exceptional customer service at all times. Full training provided with great potential for career progression across our 100+ facilities.
Hours: 33.25 hours a week, Monday to Sunday (rota basis). The post may close prior to the specified closing date if a high volume of suitable applications is received – please apply as soon as possible if interested.
Responsibilities
- Support the supervisory team in the effective operation of the Ice Rink facilities on a day‑to‑day basis.
- Provide the highest standards of customer service and safety at all times in accordance with policies, procedures and systems.
- Contribute to operating the Ice Rink facilities in a professional and business‑oriented manner, in accordance with the organisation’s aims and objectives.
- Co‑operate with the Ice Duty Managers, Assistant Ice Manager and ICE Team in all operational aspects of the Ice Rink.
- Monitor, train and supervise Casual Ice Rink staff to ensure standards of customer service and personal presentation are maintained.
- Show a team‑orientated approach, be able to work across organisational boundaries and demonstrate interest and support for colleagues’ work.
Benefits
- My Staff Shop – staff benefits scheme with discounts on cinema tickets, travel bookings, e‑vouchers, gift cards, leisure activities and everyday spending.
- Discounted staff membership (including family members).
- Incremental holidays.
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension.
- Various insurance and savings schemes.
- Financial advice.
- Cycle‑to‑work and car leasing tax‑efficient schemes (salaried staff only, depending on earnings).
- Fully funded training and career progression opportunities.
Closing date: 16th January 2026
Salary: up to £21,167 per annum
Seniority level
Entry level
Employment type
Part‑time
Job function
Management and Manufacturing
Industries
Wellness and Fitness Services
