Catering & Hospitality Manager - Full Time - Marina Leisure Centre in Great Yarmouth

Catering & Hospitality Manager - Full Time - Marina Leisure Centre in Great Yarmouth

Great Yarmouth Full-Time 31031 - 31031 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a dynamic catering team and deliver top-notch service at our vibrant leisure centre.
  • Company: Join Freedom Leisure, a leading charitable trust focused on community well-being.
  • Benefits: Enjoy a competitive salary, pension, discounts, and fully funded training opportunities.
  • Other info: Be part of a supportive team that values diversity and personal growth.
  • Why this job: Make a real impact in your community while developing your career in hospitality.
  • Qualifications: 3+ years in catering, strong leadership skills, and a passion for customer service.

The predicted salary is between 31031 - 31031 £ per year.

Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired.

The Marina Centre provides an exciting range of activities for residents and visitors alike, including a leisure pool with two slides, fun splash zone, clip and climb, impressive fitness suite and exercise studios, and sports hall providing a wide range of activities. The centre also boasts an amazing café overlooking the beach, providing a focal point for the community.

An exciting opportunity has arisen for a Catering & Hospitality Manager to join our dynamic team. You will be responsible for overseeing the catering function within the centre, leading your team to deliver a consistently high-quality and professional service to all customers. This includes providing a varied menu and maintaining the high standards expected of Costa Coffee.

A key aspect of the role will be ensuring all staff are well-trained, confident in their roles and working to clear operational guidelines. You will play an active role in developing the catering offer, adapting services to meet the evolving needs of the local community and responding to seasonal trends.

Hours: 37 hours a week, Monday to Sunday (rota basis)

Requirements

  • At least three years’ experience in a catering role
  • Level 2 Food Hygiene qualification (or equivalent)
  • Strong people management and leadership skills
  • Experience of rota management
  • Experience in customer service and problem solving
  • Experience of managing or contributing to income targets
  • Experience of stock management including ordering and rotation
  • Ability to build, lead and motivate a team
  • Ability to manage multiple priorities
  • Good IT skills including producing and interpreting reports and data
  • Team-orientated approach with the ability to work across teams

Desirable

  • Experience of building relationships with key suppliers
  • Experience of identifying staff training needs and implementing development opportunities
  • Interest in leisure, cultural services and community-focused events

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • Company pension
  • Cycle-to-work and car leasing tax-efficient schemes
  • Discounted staff membership (including family members)
  • Employee Assistance Programme: 24/7 confidential, independent and professional counselling
  • Financial advice
  • Incremental annual leave entitlement
  • My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
  • Fully funded training and development, with career progression opportunities
  • Various insurance and savings schemes

Closing Date: 25th September 2026

Salary: Up to £31,031 per annum

Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.

Catering & Hospitality Manager - Full Time - Marina Leisure Centre in Great Yarmouth employer: Freedom Leisure

Freedom Leisure is an exceptional employer that fosters a positive work environment where every team member is valued and supported. With flexible working hours and a commitment to employee growth, you can thrive in a role that not only allows you to make a real impact in the community but also offers numerous benefits such as discounted memberships and a comprehensive Employee Assistance Programme. Join us in Swansea and be part of a team dedicated to improving lives through leisure, where your passion for helping others will be truly appreciated.

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Contact Details:

Freedom Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Catering & Hospitality Manager - Full Time - Marina Leisure Centre in Great Yarmouth

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Freedom Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Freedom Leisure

Don't be shy about reaching out to Freedom Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Catering & Hospitality Manager - Full Time - Marina Leisure Centre in Great Yarmouth

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Attention to Detail
Flexibility

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Freedom Leisure and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Freedom Leisure

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!