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- Tasks: Supervise and assist customers at our leisure centre, ensuring a safe and enjoyable experience.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy flexible hours, training, paid leave, and discounted staff membership.
- Why this job: Make a real impact in your community while having fun and building your career.
- Qualifications: No experience needed, just a passion for helping others and great social skills.
- Other info: Dynamic team environment with opportunities for growth and permanent positions.
The predicted salary is between 11 - 13 £ per hour.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. We are currently seeking Recreation Assistants to join our friendly and professional team. In this role, you will be responsible for supervising and assisting customers as they use our facilities, ensuring a safe and enjoyable experience for all.
We are looking for individuals who are proactive team players and committed to delivering excellent customer service at all times. Your duties will include regular cleaning, maintenance and preparation of areas and equipment to ensure everything is in top condition. A hardworking and conscientious attitude is essential, as is the ability to communicate effectively and confidently with a wide range of people. As the first point of contact for many of our customers, your social skills and professionalism will help create a welcoming and supportive environment. If you’re enthusiastic, reliable and passionate about helping others, we’d love to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Responsibilities- To supervise and assist the leisure centre customers
- To be a proactive member of the leisure centre team
- An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
- Deliver excellent customer service at all times
- To be able to work flexibly and understand instructions from managers
- To assist with the preparation, storage, resources and movement of equipment as required
- Flexible working hours
- Training and development provided
- Paid annual leave
- Fun and busy environment
- Discounted Staff Membership
- Potential permanent work opportunities
- Opportunities to build an exciting career
- Rewarding role supporting health & fitness in the community
Closing date: 20th February 2026
Salary: Up to £12.21 per hour
Recreation Assistant - Casual - GL1 Leisure Centre in Gloucester employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recreation Assistant - Casual - GL1 Leisure Centre in Gloucester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great experiences for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with them.
✨Tip Number 3
Be proactive! When you arrive for your interview, show enthusiasm and a willingness to jump in. Ask questions about the team and how you can contribute. This will demonstrate your commitment to being a valuable member of the leisure centre.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Freedom Leisure family. Don’t wait too long—apply as soon as you can!
We think you need these skills to ace Recreation Assistant - Casual - GL1 Leisure Centre in Gloucester
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others shine through in your application. Share any relevant experiences that highlight your commitment to customer service and creating positive experiences.
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your writing. Authenticity is key, so share what makes you unique and how you can contribute to our friendly team.
Tailor Your Application: Make sure to customise your application to fit the Recreation Assistant role. Highlight your skills and experiences that align with our mission of improving lives through leisure and delivering excellent customer service.
Apply Early: Don’t wait until the last minute! If you’re interested in joining our team, apply as soon as possible. We may close the application process early if we receive a high volume of suitable applications, so get your application in through our website today!
How to prepare for a job interview at Freedom Leisure
✨Know the Company Culture
Before your interview, take some time to understand Freedom Leisure's mission and values. They’re all about positive vibes and making a real impact in the community. Show that you resonate with their goal of improving lives through leisure, and be ready to share how you can contribute to that mission.
✨Showcase Your Customer Service Skills
As a Recreation Assistant, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight your ability to communicate effectively and create a welcoming environment, as this will demonstrate that you’re the right fit for their team.
✨Be Ready to Discuss Teamwork
Freedom Leisure values proactive team players. Think of instances where you’ve worked well in a team setting, especially in busy or challenging situations. Be prepared to discuss how you can support your colleagues and contribute to a positive team dynamic.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities, how they support staff development, or what a typical day looks like for a Recreation Assistant. It’s a great way to show you’re keen to grow with them.
