At a Glance
- Tasks: Be the friendly face of our leisure centre, welcoming customers and providing top-notch service.
- Company: Join Freedom Leisure, a vibrant team dedicated to community health and wellbeing.
- Benefits: Enjoy a company pension, staff membership, cycle-to-work scheme, and support programmes.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Make a difference in people's lives while gaining valuable experience in customer service.
- Qualifications: A passion for helping others and excellent communication skills are essential.
The predicted salary is between 20610 - 25190 £ per year.
Freedom Leisure is seeking a friendly, customer-focused Receptionist to join our front-of-house team.
You will be the first point of contact for customers, delivering a warm welcome and excellent service in a busy leisure environment.
Hours are 32 per week, on a rota across Monday to Sunday.
Benefits include a company pension, staff membership, cycle-to-work, and employee support programs.
Training is provided to help you grow with us.
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Receptionist | Welcoming Front Desk & Member Services in Gloucester employer: Freedom Leisure
Freedom Leisure in Hove is an excellent employer that prioritises outstanding customer service and teamwork, making it a rewarding place to work. With a supportive work environment, employees benefit from professional development opportunities and an attractive benefits package, ensuring that your contributions are valued and recognised. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist | Welcoming Front Desk & Member Services in Gloucester
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Freedom Leisure and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Freedom Leisure and let us see your personality shine through!
We think you need these skills to ace Receptionist | Welcoming Front Desk & Member Services in Gloucester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Freedom Leisure.
Get Familiar with Our Brand:Before applying, take some time to learn about Freedom Leisure and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Freedom Leisure
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Freedom Leisure.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Freedom Leisure will surely appreciate.
