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- Tasks: Grow membership numbers and create amazing experiences for customers.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Strong interpersonal skills and a passion for health and fitness.
- Other info: Flexible hours with room for growth across 130 centres.
The predicted salary is between 10200 - 12200 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good. At Freedom Leisure, we're all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it's our people who make the difference.
As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive and accessible to everyone - because everyone deserves to feel good. We're all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported and inspired. If you're passionate about helping others and love creating great experiences, you'll feel right at home with us.
You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We're proud to be a workplace where everyone is welcome, valued and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together.
Introducing the Blackbridge Community and Sports Hub, located in Podsmead area of Gloucester city. It features modern studios, versatile multi-use spaces, and a full-size 3G pitch. Working in partnership with the Blackbridge Charitable Community Benefit Society to ensure these fantastic facilities serve as a central hub for the local community.
We are looking for a unique individual to join our team as a Membership Sales Advisor. This role is ultimately about growing the membership numbers and increasing income. However, aside from selling memberships to new prospects this role is also about being the start of the membership retention process for that individual too. We are looking for someone who has strong interpersonal and customer facing skills. We are looking for someone who can be a representative for the Freedom leisure brand and able to build an excellent rapport with new and existing customers.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 20 hours per week, Monday - Sunday (rota basis)
Requirements
- To support membership growth by using the sales process to ensure sales and income targets are achieved
- To generate excitement and passion for health and fitness to optimise all sales opportunities
- Conduct face-to-face sales appointments where you will build positive rapport with customers to sell a membership and get them started on the freedom member journey programme
- Contact all membership leads by phone where possible and also by email and text when required.
- Undertake regular competitor analysis and keep up-to-date with industry trends, identifying opportunities
- Experience of sales
- Have a team orientated approach, able to work across any organisation boundaries while supporting the work of colleagues
Benefits
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings).
- All this as well as fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.
Closing Date: 27th February 2026
Salary: up to £12,732 per annum
Membership Sales Advisor in England employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Sales Advisor in England
✨Tip Number 1
Get to know the Freedom Leisure vibe! Before your interview, check out their website and social media. Understand their mission of 'Improving Lives Through Leisure' and think about how you can contribute to that positive energy.
✨Tip Number 2
Practice your people skills! Since this role is all about building rapport, try role-playing with a friend. Focus on how you’d engage with potential members and make them feel welcome and excited about joining.
✨Tip Number 3
Be ready to share your passion for health and fitness! Think of personal stories or experiences that highlight your enthusiasm. This will show that you’re not just selling memberships, but genuinely care about helping others live healthier lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Freedom Leisure family. So, get your application in ASAP!
We think you need these skills to ace Membership Sales Advisor in England
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for health and fitness shine through. We want to see that you genuinely care about helping others and creating great experiences for our members.
Tailor Your Application: Make sure to customise your application to reflect the values and mission of Freedom Leisure. Highlight any relevant experience you have in sales or customer service, and how it aligns with our goal of improving lives through leisure.
Be Personable: Since this role is all about building rapport with customers, don’t be afraid to let your personality come through in your writing. Use a friendly tone and share examples of how you've connected with people in previous roles.
Apply Early: Don’t wait until the last minute to submit your application! We might close the post early if we get a lot of suitable applications, so make sure you apply through our website as soon as you can to avoid missing out.
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, make sure you understand Freedom Leisure's mission and values. Familiarise yourself with their community initiatives and how they aim to improve lives through leisure. This will show your genuine interest in the role and help you connect with the interviewers.
✨Show Off Your People Skills
As a Membership Sales Advisor, strong interpersonal skills are key. Prepare examples of how you've built rapport with customers in the past. Think about times when you’ve gone above and beyond to help someone – this will demonstrate your customer service ethos.
✨Be Ready to Sell Yourself
Since the role involves sales, be prepared to discuss your sales experience. Think of specific achievements or targets you've met in previous roles. You might even want to practice a short pitch on why you’d be a great fit for Freedom Leisure – it’ll help you feel more confident!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you’re engaged and serious about contributing to the team’s success.
