At a Glance
- Tasks: Manage the leisure centre, ensuring a welcoming and safe environment for all visitors.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training opportunities.
- Other info: Flexible hours with great potential for career growth in over 130 centres.
- Why this job: Make a real impact in your community while developing your career in a supportive environment.
- Qualifications: Experience in customer service and team management; training provided for lifeguard qualification.
The predicted salary is between 9784 - 9784 £ per year.
Join the Energy at Freedom Leisure - Do Good Feel Good! At Freedom Leisure, we're all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it's our people who make the difference. As one of the UK's leading charitable leisure trusts, we're proud of our mission of Improving Lives Through Leisure. We're here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you're passionate about helping others and love creating great experiences, you'll feel right at home with us. You don't need to be an expert to get started - we'll give you all the training and support you need. With over 130 centres across England and Wales, there's loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good. We're proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
In the role of Duty Manager, you will be key to supporting all of our objectives in many ways. This will start with ensuring our centres are welcoming, clean and safe by managing and supporting the team to undertake their roles. A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.
Hours: 15 hours per week, Monday - Sunday (rota basis)
Requirements:
- RLSS National Pool Lifeguard Qualification (training will be given to gain qualification)
- To actively manage, develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands
Benefits:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits.
- Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing date: 21st November 2025
Salary: up to £9,784 per annum
Duty Manager - Part Time - Perdiswell Leisure Centre in Worcester employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust dedicated to improving lives through leisure. Our vibrant work culture fosters inclusivity and support, ensuring that every team member feels valued and empowered to grow within our 130 centres across England and Wales. With comprehensive training, career progression opportunities, and a range of employee benefits, including discounts and a supportive environment, we are committed to making a positive impact in our communities while providing a fulfilling workplace for our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Part Time - Perdiswell Leisure Centre in Worcester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show your passion for the leisure industry! Whether it's through personal experiences or professional development, let them know why you love helping others and creating great experiences. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Freedom Leisure team. Don’t wait too long, as spots can fill up quickly!
We think you need these skills to ace Duty Manager - Part Time - Perdiswell Leisure Centre in Worcester
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! Share why you love helping others and creating great experiences. A genuine passion can really make your application stand out.
Tailor Your Application:Make sure to customise your CV and cover letter to match the job description. Highlight your relevant experience in customer service and team management, so we can see how you fit into our positive vibe!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and it helps us understand how you’ll contribute to our welcoming environment.
Apply Early:Don’t wait until the last minute! We might close applications early if we receive a lot of interest. Head over to our website and apply as soon as you can to secure your chance to join our amazing team.
How to prepare for a job interview at Freedom Leisure
✨Know the Company Culture
Before your interview, take some time to understand Freedom Leisure's mission and values. They’re all about positive vibes and making a real impact in the community. Show that you resonate with their goal of improving lives through leisure, and be ready to share how you can contribute to creating welcoming and inclusive spaces.
✨Highlight Your Customer Service Skills
As a Duty Manager, delivering amazing customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. This will demonstrate your passion for helping others and your ability to create great experiences, which is exactly what they’re looking for.
✨Showcase Your Team Management Experience
Since the role involves managing and motivating a team, be ready to discuss your previous experience in staff management. Share specific instances where you successfully led a team, resolved conflicts, or improved team performance. This will show that you have the skills to support and develop the operational staff effectively.
✨Be Ready for Problem-Solving Scenarios
In the interview, you might be asked to tackle hypothetical situations or past challenges you've faced. Think about times when you had to think on your feet and respond to variable demands. Demonstrating your problem-solving skills will highlight your ability to manage the day-to-day operations of the leisure centre confidently.
