At a Glance
- Tasks: Lead a friendly team and ensure top-notch customer service at our Leisure Centre.
- Company: Freedom Leisure, a supportive and inclusive workplace in Matlock Bath.
- Benefits: Enjoy paid training, a staff shop, and a company pension.
- Other info: Join us for a rewarding career with great growth opportunities.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: Must have RLSS National Pool Lifeguard Qualification and relevant experience.
The predicted salary is between 25000 - 30000 £ per year.
Freedom Leisure in Matlock Bath is hiring a Duty Manager to oversee the operations of the Leisure Centre, ensuring excellence in customer service and team management.
The ideal candidate will hold the RLSS National Pool Lifeguard Qualification and have experience in similar roles.
Enjoy a supportive work environment, with extensive benefits including a staff shop, paid training, and a company pension.
Join us in creating an inclusive workplace.
Duty Manager, Leisure Centre — Lead a Friendly, Safe Team employer: Freedom Leisure
Freedom Leisure in Matlock Bath is an exceptional employer, offering a supportive work environment where team members are valued and encouraged to grow. With extensive benefits such as a staff shop, paid training, and a company pension, we prioritise employee well-being and development, making it a rewarding place to work for those passionate about customer service and team management in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager, Leisure Centre — Lead a Friendly, Safe Team
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Freedom Leisure. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for customer service and team management shine through. We want to see how you can lead a friendly, safe team!
✨Tip Number 3
Prepare for situational questions. Think about scenarios you might face as a Duty Manager and how you'd handle them. This shows you're ready to tackle the challenges head-on!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Freedom Leisure family.
We think you need these skills to ace Duty Manager, Leisure Centre — Lead a Friendly, Safe Team
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in your previous roles.
Highlight Your Team Management Skills:As a Duty Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and supported your team in the past, and how you plan to create a friendly and safe environment at our Leisure Centre.
Mention Relevant Qualifications:Don’t forget to include your RLSS National Pool Lifeguard Qualification if you have it! This is a key requirement for the role, and we want to see that you’re fully qualified to keep our customers safe while they enjoy their time with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Make sure you’re familiar with the RLSS National Pool Lifeguard Qualification and any relevant experience you have in similar roles. Brush up on your knowledge of customer service excellence and team management, as these will be key topics during your interview.
✨Show Your Team Spirit
Since the role involves leading a friendly team, be prepared to discuss your leadership style and how you foster a supportive environment. Share specific examples of how you've successfully managed a team in the past, highlighting your ability to create an inclusive workplace.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations you might face as a Duty Manager. Think about how you would handle customer complaints or emergencies at the Leisure Centre. Practising these scenarios can help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Freedom Leisure promotes inclusivity. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
