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- Tasks: Manage a vibrant leisure centre, ensuring excellent customer experiences and team motivation.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, funded training, career progression, and a supportive work environment.
- Why this job: Make a real impact in your community while having fun and growing your career.
- Qualifications: Experience in customer service and team management; passion for leisure is key.
- Other info: Dynamic role with varied tasks and opportunities for personal development.
The predicted salary is between 27529 - 27529 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we're all about positive vibes, great people and making a real impact. Yes, we run leisure and cultural facilities, gyms, & swimming pools — but at the heart of it all, it's our people who make the difference. As one of the UK's leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive & accessible to everyone — because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile – every single day. We create spaces where people feel at home, supported and inspired. If you're passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England & Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day‑to‑day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued and supported to thrive – because when our team reflects the communities we serve, we all grow stronger together. Our Centre Management Team help to provide the services and activities that have a hugely positive impact in our local communities. To achieve this we are recruiting Duty Managers on a full‑time basis to work at our centre.
As an integral part of the site team your work will support the delivery of a huge variety of services and ensure our customers receive an excellent experience at our centre. The role will be busy and varied, no two days will be the same. You will have a good level of autonomy and we’ll be interested in your ideas and suggestions. You will be involved in managing a motivated staff team, organising events and activities, helping customers, making plans for the centre and contributing to genuinely improving peoples' lives through leisure.
Requirements:
- To actively manage, develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands
- NPLQ qualification (training provided if required)
Benefits:
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 27th March 2026
Salary: Up to £27,529 per annum
Equal Opportunity: Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Duty Manager - Full Time - Bexhill Leisure Pool employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Full Time - Bexhill Leisure Pool
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since Freedom Leisure is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for customers. This will help you stand out during the interview.
✨Tip Number 3
Be ready to share your ideas! Freedom Leisure values input from their team, so come prepared with suggestions on how to improve customer experiences or activities at the centre. This shows initiative and that you’re ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Freedom Leisure family. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Duty Manager - Full Time - Bexhill Leisure Pool
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about helping others and creating great experiences. Share why you want to join Freedom Leisure and how you can contribute to our mission of improving lives through leisure.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Think about what makes you a great fit for the Duty Manager role and how your background aligns with our values. We want to see how you can bring positive vibes to our team!
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re all about creating a welcoming and inclusive environment, so show us who you are! Authenticity goes a long way in making a connection with us.
Apply Early: If you’re interested in the role, don’t wait until the last minute to apply! We might close the application process early if we receive a high volume of suitable applications. Head over to our website and get your application in as soon as you can!
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff
Before the interview, make sure you understand Freedom Leisure's mission and values. Familiarise yourself with their commitment to improving lives through leisure and how they create welcoming spaces for everyone. This will show your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Duty Manager, you'll be all about delivering amazing customer service. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlighting your problem-solving skills and ability to handle diverse situations will impress the interviewers.
✨Be Ready to Share Ideas
Freedom Leisure values input from its team members. Think of a few suggestions or ideas you could bring to the table regarding events or activities at the centre. This shows that you're proactive and ready to contribute to the team’s success.
✨Demonstrate Your Passion
Let your enthusiasm for the leisure industry shine through! Share why you love working in this field and how you can help create great experiences for customers. Your passion will resonate with the interviewers and align with the positive vibes they promote.