At a Glance
- Tasks: Manage daily operations and motivate a team at our vibrant leisure centre.
- Company: Join Freedom Leisure, a friendly and inclusive workplace.
- Benefits: Enjoy discounts, incremental holidays, and fully funded training.
- Other info: Flexible hours with opportunities for career progression.
- Why this job: Make a real impact in your community while developing your skills.
- Qualifications: Experience in customer service and team management is preferred.
The predicted salary is between 22000 - 30000 £ per year.
At Freedom Leisure we can offer a friendly working environment that brings lots of variety every day. We are looking for a Duty Manager to work at our Applemore Leisure Centre, to join our friendly and professional team. If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Duty Manager but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their manager and colleagues.
In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times. If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to 'move up the ladder' and that's absolutely fine with us. What is really important is that you are happy in your work.
At Freedom Leisure we welcome our diverse local community to our centres every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Freedom Leisure, You Matter!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. We aim to be the employer of choice within our industry and we strive for this every day.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours per week, Monday to Sunday (Rota basis)
- To actively manage and develop and motivate a team of operational staff
- To be responsible for the day to day duty management and running of the leisure centre to the highest standard
- To contribute to and understand the business and budgetary performance of the centre
- To be a proactive member of the leisure centre team
- A passion for the industry demonstrated through continuous professional development
- Experience of problem solving, customer service and staff management
- Experience working in a Duty Management or similar role
- To be able to work flexibly with a level of autonomy and decision making confidence
- Able to think on your feet and respond to variable demands.
- RLSS National pool qualification, desirable as training can be provided.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind, so what can we offer you?
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
- All this as well as fully funded training and career progression opportunities in a team working environment
Closing Date: 30th January 2026
Salary: Up to £27,259 per annum
Duty Manager - Full Time - Applemore Leisure Centre employer: Freedom Leisure
Freedom Leisure in Hove is an excellent employer that prioritises outstanding customer service and teamwork, making it a rewarding place to work. With a supportive work environment, employees benefit from professional development opportunities and an attractive benefits package, ensuring that your contributions are valued and recognised. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Full Time - Applemore Leisure Centre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their values and community focus will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers and colleagues, think of examples from your past experiences where you've successfully handled customer service or team dynamics. We want to see that you can bring that friendly vibe!
✨Tip Number 3
Be ready to showcase your problem-solving skills! During the interview, you might be asked how you'd handle specific situations. Think on your feet and demonstrate your ability to make decisions under pressure—this is key for a Duty Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Freedom Leisure family. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Duty Manager - Full Time - Applemore Leisure Centre
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the Duty Manager role. Mention any relevant skills or experiences that demonstrate your ability to manage a team and engage with customers.
Show Your Enthusiasm:Express your excitement about working at Applemore Leisure Centre! We love candidates who are genuinely interested in the role and the community we serve, so let us know why you want to join our team.
Apply Early:Don’t wait until the last minute to submit your application! We might close the post early if we receive a lot of suitable applications, so get yours in as soon as possible through our website.
How to prepare for a job interview at Freedom Leisure
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Duty Manager at Applemore Leisure Centre entails. Familiarise yourself with the responsibilities mentioned in the job description, like managing a team and ensuring excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves engaging with customers and colleagues, be prepared to share examples of how you've successfully interacted with people in previous jobs. Think about times when you resolved conflicts or provided exceptional service. This will demonstrate your ability to thrive in a friendly working environment.
✨Emphasise Flexibility and Problem-Solving
The job requires someone who can think on their feet and adapt to changing situations. Be ready to discuss scenarios where you've had to make quick decisions or solve unexpected problems. Highlighting your adaptability will show that you're a great fit for the dynamic nature of the leisure centre.
✨Express Your Passion for the Industry
Let your enthusiasm for the leisure industry shine through during the interview. Talk about any relevant experiences or training you've had, and express your desire for continuous professional development. This aligns with Freedom Leisure's commitment to supporting staff growth and will make you stand out as a candidate.
