At a Glance
- Tasks: Manage daily operations and ensure excellent customer service at our community centre.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on improving lives.
- Benefits: Enjoy flexible hours, training, paid leave, and discounted memberships.
- Other info: Great opportunities for growth and a supportive team culture.
- Why this job: Make a real impact in your community while developing your career in a fun environment.
- Qualifications: Experience in customer service and team management; fitness qualification is a plus.
The predicted salary is between 13 - 14 € per hour.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools - but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good.
We’re all about delivering amazing customer service with a smile - every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive - because when our team reflects the communities we serve, we all grow stronger together. We are looking for a Duty Manager to work at our Bersted Park Community Centre, to join our friendly and professional team. If you like talking to people, this is definitely the role for you.
In the role of Duty Manager, you will ensure the best levels of service are achieved by our teams, for our customers through offering a friendly, clean and safe facilities at all times. To actively manage, develop and motivate a team of operational staff. To be responsible for the day to day duty management and running of the leisure centre to the highest standard. To contribute to and understand the business and budgetary performance of the centre. To be a proactive member of the leisure centre team.
A passion for the industry demonstrated through continuous professional development. Experience of problem solving, customer service and staff management. Experience working in a Duty Management or similar role. To be able to work flexibly with a level of autonomy and decision making confidence. Able to think on your feet and respond to variable demands. Fitness qualification is desirable.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?
- Flexible working hours
- Training and development provided
- Paid annual leave
- Fun and busy environment
- Discounted Staff Membership
- Potential permanent work opportunities
- Opportunities to build an exciting career
- Rewarding role supporting health & fitness in the community
Closing Date: 17th April 2026
Salary: Up to £13.59 per hour
Freedom Leisure is proud to be an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Duty Manager - Casual - Bersted Park Community Centre employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust that prioritises the well-being of our communities. Working as a Duty Manager at Bersted Park Community Centre means joining a vibrant team dedicated to creating welcoming and inclusive spaces where everyone can thrive. With comprehensive training, flexible working hours, and numerous opportunities for career growth, you'll find a rewarding environment that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Casual - Bersted Park Community Centre
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be engaging with customers and staff daily. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Be ready to share your passion for helping others! During the interview, highlight any experiences where you've made a positive impact on someone's day. This aligns perfectly with Freedom Leisure's goal of improving lives through leisure.
✨Tip Number 4
Apply through our website ASAP! If you see this role and think it’s for you, don’t wait around. The sooner you apply, the better your chances are of landing that interview and showing us what you can bring to the team!
We think you need these skills to ace Duty Manager - Casual - Bersted Park Community Centre
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for helping others and creating great experiences.
Tailor Your Application:Make sure to customise your application to fit the Duty Manager role. Highlight any relevant experience in customer service or team management, and explain how you can contribute to our mission of Improving Lives Through Leisure.
Show Your Enthusiasm:We love seeing candidates who are genuinely excited about the role! Share why you want to work with us at Freedom Leisure and how you can help create a welcoming environment for our community.
Apply Early:Don’t wait until the last minute to submit your application! If you’re interested, apply as soon as possible through our website. This way, you’ll have a better chance of being considered before the closing date.
How to prepare for a job interview at Freedom Leisure
✨Know the Company Vibes
Before your interview, take some time to really understand Freedom Leisure's mission of 'Improving Lives Through Leisure'. Familiarise yourself with their values and how they create welcoming spaces for everyone. This will help you connect your own experiences to their goals during the chat.
✨Show Off Your People Skills
As a Duty Manager, you'll be engaging with customers and staff daily. Think of examples from your past where you've provided excellent customer service or resolved conflicts. Be ready to share these stories to demonstrate your ability to create positive experiences.
✨Be Ready to Problem Solve
Expect questions that assess your problem-solving skills. Prepare scenarios where you had to think on your feet or manage a team under pressure. Highlight your decision-making confidence and how you can adapt to changing situations in a busy environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the team collaborates to maintain high service standards. This shows your genuine interest in the role and the company culture.
