At a Glance
- Tasks: Ensure children's safety and deliver excellent customer service to parents.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on community well-being.
- Benefits: Flexible hours, training support, and opportunities for career growth.
- Other info: Be part of a diverse team that values inclusivity and community strength.
- Why this job: Make a real impact by helping children thrive in a fun, welcoming environment.
- Qualifications: Experience with children and a passion for their development through play.
The predicted salary is between 20000 - 25000 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
Our Crèche Assistants will be responsible for the safety and welfare of children placed under our care, and for delivering excellent customer service from the team when dealing with parents as well as their children. You will have previous experience of looking after children, and a passion for facilitating children’s development through play.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual Hours, as and when required.
Required skills: Customer Service
Required languages: English
Creche Assistant — Safe, Welcoming Child Care employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust that prioritises the well-being of our communities. Our vibrant work culture fosters inclusivity and support, ensuring that every team member feels valued and empowered to grow within our extensive network of over 130 centres across England and Wales. With comprehensive training and development opportunities, we are dedicated to helping you thrive while making a meaningful impact in the lives of children and families.
StudySmarter Expert Advice🤫
We think this is how you could land Creche Assistant — Safe, Welcoming Child Care
✨Tip Number 1
Get to know the company culture! Before your interview, check out Freedom Leisure's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making people feel good, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to highlight your passion for helping others.
✨Tip Number 3
Be ready to showcase your childcare experience! Whether it's babysitting or working in a similar role, prepare to discuss how you've ensured children's safety and facilitated their development through play. This will demonstrate your suitability for the Crèche Assistant position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Freedom Leisure family. Don’t wait too long—apply as soon as you can!
We think you need these skills to ace Creche Assistant — Safe, Welcoming Child Care
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for working with children! Share any relevant experiences or stories that highlight your love for facilitating children's development through play. This will help us understand why you’d be a great fit for our team.
Tailor Your Application:Make sure to customise your application to reflect the values and mission of Freedom Leisure. Mention how you align with our goal of improving lives through leisure and creating welcoming spaces for everyone.
Highlight Customer Service Skills:Since excellent customer service is key, don’t forget to showcase your experience in this area. Talk about how you’ve successfully interacted with parents and children in previous roles, and how you can bring that positive vibe to our crèche.
Apply Early!:We might close the application process early if we receive a lot of suitable candidates, so don’t wait around! Head over to our website and submit your application as soon as you can to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Freedom Leisure
✨Know Your Stuff About Child Care
Make sure you brush up on your knowledge of child care practices and the importance of safety and welfare for children. Familiarise yourself with play-based learning techniques, as this will show your passion for facilitating children's development.
✨Show Off Your Customer Service Skills
Since excellent customer service is key in this role, think of examples from your past experiences where you've gone above and beyond for parents or children. Be ready to discuss how you can create a welcoming environment that makes everyone feel at home.
✨Emphasise Team Spirit
Freedom Leisure values teamwork, so be prepared to talk about how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, as well as how you contribute to a positive atmosphere.
✨Be Yourself and Stay Positive
Let your personality shine through during the interview! Freedom Leisure is all about positive vibes, so approach the conversation with enthusiasm and a genuine smile. This will help you connect with the interviewers and demonstrate that you’re a great fit for their team.
