Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, handle enquiries, and provide excellent customer service at our leisure centre.
- Company: Join Freedom Leisure, a vibrant community-focused organisation promoting health and happiness.
- Benefits: Flexible hours, training, paid leave, and potential for permanent roles.
- Why this job: Make a real impact in your community while enjoying a fun and dynamic work environment.
- Qualifications: Passion for customer service and ability to multitask in a busy setting.
- Other info: Great opportunities for career growth and development in a supportive team.
The predicted salary is between 12 - 12 £ per hour.
Join the Energy at Freedom Leisure – Do Good Feel Good! At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. We run leisure and cultural facilities, gyms, and swimming pools with a focus on helping communities live healthier, happier lives. We deliver amazing customer service with a smile—every single day, in welcoming, inclusive, accessible spaces.
You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s room to grow. Many of our team have built careers doing what they love, helping customers day-to-day and making people feel good.
We’re a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together. This is your place, this is where you matter.
About the Role
We are looking for an enthusiastic, approachable, and customer-focused Receptionist to join our front-of-house team. You’ll be the first point of contact for our customers – providing a warm welcome at Reception and delivering excellent service in a fast-paced environment.
Key Responsibilities
- Welcome all visitors with a smile in a friendly and professional manner.
- Handle enquiries, bookings and memberships face-to-face, online and by phone.
- Accurately operate booking, till and membership systems.
- Provide up-to-date information on centre facilities, classes and promotions.
- Maintain a tidy, inviting reception area and ensure high standards of presentation.
Teamwork & Operational Support
- Work as part of a collaborative, multi-skilled team.
- Support the delivery of events and activities within the centre.
- Follow Freedom Leisure’s policies on safeguarding, health & safety and customer care.
- Participate in relevant training and ongoing professional development.
Please note: If a high volume of suitable applications is received, we may close this vacancy earlier than advertised. Early applications are encouraged.
Hours: Casual hours, as and when required.
We’re looking for someone who is:
- Passionate about delivering outstanding customer service.
- Comfortable using till systems and handling cash/card payments.
- Able to multitask and remain calm in a busy environment.
- A proactive, flexible and reliable team player.
Desirable Skills & Experience:
- Previous experience in a customer-facing role in leisure, fitness or community service settings.
- Hospitality or Retail experience delivering customer excellence.
Benefits
- Flexible working hours.
- Training and development provided.
- Paid annual leave.
- Fun and busy environment.
- Discounted Staff Membership.
- Potential permanent work opportunities.
- Opportunities to build an exciting career.
- Rewarding role supporting health & fitness in the community.
Closing date: 20 February 2026
Salary: up to £12.21 per hour
Equal opportunities employer. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and we expect all staff and volunteers to share this commitment.
Receptionist - Casual - Cirencester Leisure Centre employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual - Cirencester Leisure Centre
✨Tip Number 1
Get to know the company! Before your interview, check out Freedom Leisure's values and mission. This way, you can show how your passion for customer service aligns with their goal of making communities healthier and happier.
✨Tip Number 2
Practice your people skills! Since you'll be the first point of contact, think about how you can make a great impression. Role-play common scenarios with friends or family to boost your confidence in handling enquiries and bookings.
✨Tip Number 3
Be ready to showcase your multitasking abilities! In a busy environment like Cirencester Leisure Centre, you'll need to juggle various tasks. Prepare examples from past experiences where you've successfully managed multiple responsibilities at once.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining the Freedom Leisure team. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist - Casual - Cirencester Leisure Centre
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for customer service shine through in your application. We want to see that you’re excited about the role and ready to bring positive vibes to our team!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience, especially in customer-facing roles. We love seeing how your background aligns with our mission at Freedom Leisure.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Receptionist role.
Apply Early!: Don’t wait until the last minute to submit your application. If we get a lot of great candidates, we might close the vacancy early. Get your application in through our website as soon as you can!
How to prepare for a job interview at Freedom Leisure
✨Know the Company Vibes
Before your interview, take some time to understand Freedom Leisure's mission and values. They’re all about positive vibes and community impact, so think about how your own values align with theirs. This will help you connect during the interview and show that you’re genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
As a Receptionist, you'll be the first point of contact for customers. Prepare examples from your past experiences where you delivered outstanding customer service. Think about times when you went above and beyond to help someone or resolved a tricky situation—these stories will make you stand out!
✨Practice Multitasking Scenarios
In a busy environment like a leisure centre, multitasking is key. During your interview, be ready to discuss how you handle multiple tasks at once. You might even want to role-play a scenario where you have to manage phone calls, greet visitors, and handle bookings simultaneously—this will demonstrate your ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer or how the team collaborates during busy periods. This shows that you’re not just interested in the job, but also in growing within the company and contributing to the team’s success.
