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For Companies At a Glance
- Tasks: Join us as a Catering Assistant, preparing food and delivering top-notch customer service.
- Company: Freedom Leisure is a leading charitable leisure trust focused on improving lives through leisure.
- Benefits: Enjoy flexible hours, training, paid leave, and discounted staff membership.
- Why this job: Be part of a vibrant team making a positive impact in the community while having fun.
- Qualifications: Experience in catering or café roles is preferred; enthusiasm and teamwork are essential.
- Other info: Casual hours available with potential for permanent positions; apply early as roles may close quickly.
Overview
Join the Energy at Freedom Leisure – Do Good Feel Good!
Freedom Leisure is about positive vibes, great people, and making a real impact. We run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
Role
We are looking for a Catering Assistant to join our friendly and professional team, at Guildford Lido. You will provide an efficient catering service, preparing food and drinks as required. You will be delivering excellent customer service at all times. Ideally coming from a similar role, you will be a genuine team player, able to work off your own initiative and be enthusiastic and motivated. If you are looking for a varied and interesting role, then we want to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: Casual hours, as and when required.
Responsibilities
- To provide an efficient catering service, prepare food as required, provide excellent customer service at all times and maintain a hygienic catering area
- To operate catering equipment effectively and safely, ensuring high standards of hygiene throughout all catering outlets and the centre
- To provide an excellent level of customer service at all times
- To deal with any customer contact/complaints/comments professionally and courteously
- Experience of working in a catering or cafe role
- A genuine team player and have a high level of responsibility, flexibility, enthusiasm and motivation
Benefits
- Flexible working hours
- Training and development provided
- Paid annual leave
- Fun and busy environment
- Discounted Staff Membership
- Potential permanent work opportunities
- Opportunities to build an exciting career
- Rewarding role supporting health & fitness in the community
Closing date: 19th September 2025
Salary: up to £12.21 per hour
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Catering Assistant - Casual - Guildford Lido employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Casual - Guildford Lido
✨Tip Number 1
Familiarise yourself with Freedom Leisure's mission and values. Understanding their commitment to community and customer service will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your enthusiasm for the role by engaging with the local community. Attend events at Guildford Lido or similar venues to get a feel for the environment and demonstrate your passion for creating great experiences.
✨Tip Number 3
Network with current employees or those in similar roles. Reach out on platforms like LinkedIn to gain insights about the work culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your previous experience in catering or customer service. Think of specific examples where you provided excellent service or handled challenges effectively, as this will resonate well with the hiring team.
We think you need these skills to ace Catering Assistant - Casual - Guildford Lido
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Catering Assistant position. Tailor your application to highlight relevant experience in catering or customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in catering or similar environments. Mention specific tasks you performed that align with the responsibilities listed in the job description.
Show Your Enthusiasm: Express your passion for customer service and working in a team. Use examples from past experiences to demonstrate your motivation and how you contribute positively to a work environment.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the values of Freedom Leisure.
✨Demonstrate Team Spirit
As a Catering Assistant, being a team player is crucial. Highlight your ability to work collaboratively with others and share instances where you contributed positively to a team environment.
✨Prepare for Practical Questions
Expect questions related to food preparation and hygiene standards. Brush up on your knowledge of catering equipment and safety practices, as these are key aspects of the role.
✨Emphasise Flexibility and Initiative
Since the position involves casual hours, it's important to convey your flexibility and willingness to take initiative. Discuss how you can adapt to varying shifts and responsibilities while maintaining a positive attitude.
