At a Glance
- Tasks: Manage the café, oversee staff, and ensure excellent customer service.
- Company: Join Freedom Leisure, a leading charitable leisure trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, incremental holidays, 24/7 counselling, and career progression opportunities.
- Other info: Flexible hours with a supportive work environment; apply early as positions may close quickly.
- Why this job: Be part of a positive team making a real impact in the community.
- Qualifications: Experience in catering, strong people management skills, and Level 2 food hygiene required.
The predicted salary is between 20834 - 26043 £ per year.
Join the Energy at Freedom Leisure – Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.
As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day‑to‑day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.
We are looking for an experienced Café Manager to join our friendly and professional team.
Working at this iconic centre, you will be responsible for managing our Café. You will be a sales‑minded person, who is motivated by meeting monthly targets. You will have an in‑depth knowledge on food safety, be flexible in your approach to work and have excellent customer service skills. You will also be responsible for directly managing staff, rotas, expenditure, wastage, stock and cleanliness from working within the outlet. Ideally coming from a similar role or industry you will have a good understanding of people management and be a role model for expected behaviours.
You’ll have the opportunity to learn and develop personally alongside experienced industry professionals as well as completing valuable training.
Alongside your daily duties we’ll need you to maintain the highest standards of health and safety and you’ll have a working knowledge of safe working practices to ensure we are protecting our guests and ourselves at all times.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours a week, Monday to Sunday (Rota basis)
Required skills: Customer Service, Sales
Required languages: English
Café Manager - Full Time - Guildford Spectrum employer: Freedom Leisure
At Freedom Leisure, we pride ourselves on being a leading charitable leisure trust that prioritises the well-being of our employees and the communities we serve. As a Café Manager at the Guildford Spectrum, you'll enjoy a supportive work culture that values personal growth, with access to comprehensive training and career progression opportunities. Our benefits package is designed to enhance your work-life balance, offering discounts, wellness support, and a friendly team environment where you can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Café Manager - Full Time - Guildford Spectrum
✨Tip Number 1
Familiarise yourself with Freedom Leisure's mission and values. Understanding their commitment to community and customer service will help you align your interview responses with what they are looking for in a Café Manager.
✨Tip Number 2
Highlight your experience in managing staff and creating a positive work environment. Be ready to share specific examples of how you've motivated teams and improved customer service in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of food safety and hygiene regulations. Being able to demonstrate your understanding of these areas will show that you take health and safety seriously, which is crucial for this role.
✨Tip Number 4
Research the local community and the specific needs of the Guildford Spectrum area. Showing that you understand the demographic and can tailor the café experience to meet their expectations will set you apart from other candidates.
We think you need these skills to ace Café Manager - Full Time - Guildford Spectrum
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Café Manager position. Understand the key responsibilities and required skills, such as people management, food safety knowledge, and customer service excellence.
Tailor Your CV:Customise your CV to highlight relevant experience in catering and staff management. Emphasise any achievements related to meeting sales targets or improving customer satisfaction, as these are crucial for this role.
Craft a Compelling Cover Letter:Write a cover letter that reflects your passion for creating great experiences and helping others. Mention specific examples from your past roles that demonstrate your ability to manage a team and maintain high standards of service.
Highlight Relevant Skills:In your application, be sure to showcase your strong people management skills, problem-solving abilities, and knowledge of food hygiene regulations. These are essential for the Café Manager role and will help you stand out.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Customer Service
Since the role is all about delivering amazing customer service, make sure to express your enthusiasm for helping others. Share specific examples of how you've gone above and beyond to create great experiences for customers in your previous roles.
✨Demonstrate Your People Management Skills
As a Café Manager, you'll be responsible for managing staff. Be prepared to discuss your experience in leading teams, resolving conflicts, and motivating staff. Highlight any training or development initiatives you've implemented in the past.
✨Know Your Food Safety Regulations
With an in-depth knowledge of food safety being crucial for this position, brush up on relevant regulations and best practices. Be ready to discuss how you ensure compliance and maintain high standards in a café environment.
✨Prepare for Target-Driven Discussions
This role requires a sales-minded approach, so be prepared to talk about your experience with meeting income targets. Share strategies you've used to drive sales and manage stock effectively, as well as how you handle challenges in achieving these goals.
