Duty Manager — Lead Operations & Guest Experience in Bridgwater

Duty Manager — Lead Operations & Guest Experience in Bridgwater

Bridgwater Full-Time No working from home possible
Freedom Leisure

At a Glance

  • Tasks: Oversee daily operations and ensure an amazing guest experience at our Leisure Centre.
  • Company: Join Freedom Leisure, a vibrant team dedicated to community wellness.
  • Benefits: Flexible hours, training opportunities, and a fun work environment.
  • Other info: Dynamic role with opportunities for personal growth and development.
  • Why this job: Lead a passionate team and make a difference in people's leisure time.
  • Qualifications: Experience in duty management; RLSS pool qualification is a plus.

Freedom Leisure in Bridgwater is recruiting a Duty Manager for our Leisure Centre. You will be part of the centre team, overseeing day-to-day operations, staff motivation, events, and delivering an excellent customer experience.

The role is 37 hours per week on a rota basis, requiring flexible, autonomous decision-making. Relevant experience in duty management and DBS checks are expected; RLSS National pool qualification is desirable and training can be provided.

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Duty Manager — Lead Operations & Guest Experience in Bridgwater employer: Freedom Leisure

Freedom Leisure in Hove is an excellent employer that prioritises outstanding customer service and teamwork, making it a rewarding place to work. With a supportive work environment, employees benefit from professional development opportunities and an attractive benefits package, ensuring that your contributions are valued and recognised. Join us to be part of a dynamic team dedicated to creating memorable experiences for our guests.

Freedom Leisure

Contact Details:

Freedom Leisure Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager — Lead Operations & Guest Experience in Bridgwater

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Freedom Leisure. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Freedom Leisure

Don't be shy about reaching out to Freedom Leisure directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Duty Manager — Lead Operations & Guest Experience in Bridgwater

Duty Management
Staff Motivation
Customer Experience
Event Management
Flexible Decision-Making
Autonomous Decision-Making
DBS Checks

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Freedom Leisure and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Freedom Leisure

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!