Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the team in daily operations and deliver exceptional customer service at the bowling alley.
- Company: Join Freedom Leisure, a leading charitable trust focused on improving lives through leisure.
- Benefits: Enjoy discounts, a pension scheme, and fully funded training with career progression opportunities.
- Why this job: Be part of a fun, dynamic team that values inclusivity and community impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and passion for helping others.
- Other info: Flexible working hours on a rota basis, with a supportive environment to thrive.
The predicted salary is between 18844 - 23666 £ per year.
Join the Energy at Freedom Leisure Do Good Feel Good!
At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools but at the heart of it all, it’s our people who make the difference. As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone – because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile every single day. We create spaces where people feel at home, supported, and inspired.
If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started – we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day‑to‑day and making people feel good.
We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive – because when our team reflects the communities we serve, we all grow stronger together.
We are looking for a Bowl Receptionist to join the team. You will be working in co‑operation with the Bowl Duty Manager and the team in all aspects of the operations of the Bowling Alley. We are looking for someone to support the Duty Managers to ensure the facilities are operating within required standards of quality and customer service. You will be customer focused and able to deliver exceptional customer service at all times.
We are looking for fun, dynamic and enthusiastic individuals to be part of the Freedom Leisure team. We want our employees and customers to have the best experience possible. So if this sounds like you, we want to hear from you.
In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.
Hours: 37 hours per week, Monday – Sunday (rota basis)
Requirements
- To support the supervisory team in the effective operation of the Bowling facilities on a day‑to‑day basis.
- To provide the highest standards of customer service and safety at all times in accordance with the policies, procedures and systems.
- To contribute to operating the Bowling facilities in a professional and business orientated manner, in accordance with the organisation’s aims and objectives.
- To assist the Bowl Duty Manager and Assistant Bowl Manager to explore business initiatives to further enhance and develop the services provided to our customers and further increase upon our facility utilisation.
- To monitor, train, supervise and ensure that standards of customer service and personal presentation are maintained.
- To answer queries and deal with enquiries from members of the public about the activities offered at Spectrum Bowl and within Spectrum as a whole and to ensure that staff members receive regular briefings regarding promotions and events taking place.
- To undertake administrative responsibilities and physical operations of the Bowl or any area of the facility as part of the Bowl Receptionist role.
Benefits
- My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e‑vouchers, gift cards, days out, leisure activities and your day to day spending.
- Discounted Staff membership (including family members)
- Incremental holidays
- Employee Assistance Programme – 24/7 confidential, independent and professional counselling.
- Company pension
- Various insurance and saving schemes
- Financial advice
- Cycle‑to‑work and Car Leasing tax‑efficient schemes (salaried staff only, depending on earnings).
- All this as well as fully funded training and career progression opportunities in a team working environment supporting your local community to improve lives through leisure.
Closing date: 23rd January 2026
Salary: up to £23,555 per annum
LNKD1_UKTJ
#J-18808-Ljbffr
Bowl Receptionist - Full Time - Guildford Spectrum employer: Freedom Leisure
Contact Detail:
Freedom Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bowl Receptionist - Full Time - Guildford Spectrum
✨Tip Number 1
Show your enthusiasm for customer service! When you meet the team or during any informal chats, express your passion for creating great experiences for customers. This aligns perfectly with Freedom Leisure's mission and will help you stand out.
✨Tip Number 2
Familiarise yourself with the facilities and services offered at Spectrum Bowl. Being knowledgeable about what they provide will not only impress during your discussions but also demonstrate your genuine interest in the role.
✨Tip Number 3
Network with current employees if possible. Engaging with them can give you insights into the company culture and expectations, plus it might just get your name remembered when it comes to hiring decisions.
✨Tip Number 4
Be prepared to discuss how you can contribute to enhancing customer experiences. Think of specific ideas or initiatives that could improve service at the bowling alley, as this shows initiative and a proactive mindset.
We think you need these skills to ace Bowl Receptionist - Full Time - Guildford Spectrum
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Bowl Receptionist position. Tailor your application to highlight how your skills and experiences align with their mission of delivering exceptional customer service.
Showcase Your Customer Service Skills: Since the role focuses on providing outstanding customer service, include specific examples in your CV or cover letter that demonstrate your ability to engage with customers positively and effectively.
Highlight Teamwork and Enthusiasm: Freedom Leisure values fun, dynamic individuals who work well in a team. Make sure to mention any previous experience working in teams or environments where you contributed to a positive atmosphere.
Express Your Passion for Leisure: Convey your enthusiasm for leisure activities and community engagement in your application. Explain why you want to be part of a team that aims to improve lives through leisure, as this aligns with the company's core values.
How to prepare for a job interview at Freedom Leisure
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share examples from your past experiences where you went above and beyond to help customers, as this aligns perfectly with the values of Freedom Leisure.
✨Demonstrate Team Spirit
Since the role involves working closely with the Bowl Duty Manager and other team members, highlight your ability to work collaboratively. Discuss any previous experiences where teamwork led to successful outcomes, showcasing your dynamic and fun personality.
✨Familiarise Yourself with the Company Values
Before the interview, take some time to understand Freedom Leisure's mission of 'Improving Lives Through Leisure'. Be prepared to discuss how you can contribute to creating a welcoming and inclusive environment for all customers.
✨Prepare Questions About the Role
Think of insightful questions to ask during the interview about the day-to-day operations of the Bowling facilities. This shows your genuine interest in the position and helps you understand how you can best support the team.
