At a Glance
- Tasks: Manage care coordination for survivors of torture and support multi-agency services.
- Company: Join Freedom from Torture, an award-winning charity dedicated to healing and advocacy.
- Benefits: Enjoy 30 days annual leave, a generous pension contribution, and competitive salary.
- Other info: Be part of a dynamic team committed to safeguarding and supporting vulnerable individuals.
- Why this job: Make a real difference in the lives of asylum seekers and refugees while advancing your career.
- Qualifications: Registered Mental Health Nurse, Social Worker, or Occupational Therapist with mental health experience.
The predicted salary is between 31124 - 38040 £ per year.
Contract: Permanent
Hours: Part time (21 hours per week)
Location: London Centre
Starting salary: £29,004 to £33,645 (FTE £48,340 - £56,075)
Closing date: 12/10/2026
Expected date of interviews: 22/10/2026
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Senior Care Coordinator to support in our clinical service delivery. Many of our clients have complex needs and this role ensures that clients acquire the support they need to receive multi-agency services.
About the role
The role involves managing the care coordination service area assessment and organising the allocation of care-coordination tasks, working alongside the Adult Team Manager and Clinical Services Manager as part of the intake panel and holding a caseload offering care coordination to survivors of torture. This role ensures that service users at Freedom from Torture have a central role in planning their care planning and are supported to access the most appropriate support for their needs.
Working together with our therapists, and legal and welfare staff as part of a multi-disciplinary team, the ideal candidate will be a Registered Mental Health Nurse, Social Worker or Occupational Therapist with significant experience of working in the mental health sector with complex mental health presentations and will have a passion for working with asylum seekers, refugees and survivors of torture.
The role will include delivering line management and supervision to care co-ordinators within the team and may at times include delivering supervision to social work students, lived experience support workers as well as other clinical staff and approved volunteers. The Senior Care Coordinator also works closely with the national pain lead in support of pain management for our clients, which involves linking with GPs, community physio services and at times the role may include running and facilitating 1:1 and group psychological pain management interventions or stabilisation strategies alongside clinical colleagues.
The role will also involve providing clinical manager cover – i.e. on-site managerial cover and duty cover in line with the clinical cover procedure, and to provide guidance for clinicians with urgent queries. The Senior Care Coordinator will work alongside the National safeguarding leads to support clients and colleagues by attending internal and external safeguarding/ child protection meetings and provide consultation to line reports and other colleagues around managing safeguarding concerns and regularly updating and reviewing our internal safeguarding tracker.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £29,004 to £33,645 (FTE £48,340 - £56,075).
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK. We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS disclosure, as well as a need for full employment history and up to date employment references. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
Senior Care Coordinator in London employer: FREEDOM FROM TORTURE
Freedom from Torture is an exceptional employer, offering a unique opportunity to contribute to meaningful mental health research while supporting survivors of torture. With a strong commitment to survivor leadership and co-design, employees benefit from a collaborative work culture that values diverse perspectives and fosters professional growth. Located in London, the organisation provides flexible working arrangements, generous annual leave, and a supportive environment dedicated to making a significant impact in the lives of those affected by torture.
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We think this is how you could land Senior Care Coordinator in London
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We think you need these skills to ace Senior Care Coordinator in London
Some tips for your application 🫡
Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!
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How to prepare for a job interview at FREEDOM FROM TORTURE
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As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!
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Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to FREEDOM FROM TORTURE. Plus, it’s a tangible way to discuss our achievements!
✨Brush Up on Behavioural Interview Techniques
Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.
✨Show Flexibility and Enthusiasm
In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to FREEDOM FROM TORTURE. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!
