At a Glance
- Tasks: Provide essential admin support to a team helping torture survivors in a friendly environment.
- Company: Join an award-winning organisation dedicated to making a difference.
- Benefits: Enjoy 30 days annual leave, competitive salary, and a generous pension contribution.
- Other info: Opportunities for career progression and a commitment to equality and diversity.
- Why this job: Make a real impact while working in a diverse and supportive team.
- Qualifications: Experience in admin roles within mental health or clinical settings is essential.
The predicted salary is between 30052 - 34860 £ per year.
We have an exciting opportunity for a Clinical Services Administrator to join our innovative and friendly multidisciplinary team, situated at our London Centre, which is a purpose-built centre specifically designed for the treatment of torture survivors, with extensive indoor space and gardens.
About the role
You will provide administrative support to the London Clinical Service, which provides assessment and treatment to individuals, young people, children and families who have survived torture. You will be part of a team of Clinical Administrators who ensure consistency and continuity of administrative support to the Clinical Service. The administrative team support the Intake panel, Adult Therapy Team, Children, Young People, & Families Team, Pain management service, Care coordination service and interpreter bookings process. The role may also include supporting the reception team with reception duties and greeting clients, staff and visitors in a friendly and professional manner.
About you
You must have experience of working with administrative systems and Microsoft Office applications. It’s essential that your administrative experience was gained within a mental health and/or clinical setting. A key part of your role will require you to show support to colleagues and keep others informed of issues that affect them. To be successful in this role you must have the ability to plan and prioritise your own workload, and devise and implement simple systems and administrative procedures. You must recognise and value diversity and be willing and able to work effectively in a multi-cultural and linguistically diverse environment.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution). Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £30,052 - £34,860.
Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS disclosure, as well as a need for full employment history and up to date employment references. Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We reserve the right to close the vacancy early if we receive a high volume of applications.
Clinical Services Administrator employer: FREEDOM FROM TORTURE
Join Freedom from Torture, an award-winning organisation dedicated to supporting survivors of torture in a purpose-built London Centre that fosters a compassionate and inclusive work environment. As a Clinical Services Administrator, you will benefit from a generous 30-day annual leave entitlement, a competitive salary with opportunities for progression, and the chance to work alongside a diverse team committed to making a meaningful impact in the lives of those we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Services Administrator
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like FREEDOM FROM TORTURE.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at FREEDOM FROM TORTURE.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like FREEDOM FROM TORTURE, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Services Administrator
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at FREEDOM FROM TORTURE.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at FREEDOM FROM TORTURE.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to FREEDOM FROM TORTURE. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at FREEDOM FROM TORTURE. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at FREEDOM FROM TORTURE
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research FREEDOM FROM TORTURE’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
