Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the clinical team by managing referrals and client interactions.
- Company: Join Freedom from Torture, a leading charity dedicated to helping survivors of torture.
- Benefits: Enjoy 30 days annual leave, a 6% pension contribution, and a supportive work environment.
- Why this job: Make a real impact in the lives of survivors while working in a human rights-focused culture.
- Qualifications: Experience in administrative roles and a passion for human rights are essential.
- Other info: This is a maternity cover position; apply with a CV and cover letter.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Clinical & Office Administrator in Manchester.
To provide administrative support to the North West Clinical Service through assisting the assessment and treatment process from the referral point up to the completion of treatment. You will be responsible for developing and maintaining effective administrative systems as required to support the successful running of the service and responsible for processing and responding to referrals to the service and liaising with external agencies and survivors referred to the service. The role provides a unique opportunity to contribute towards the successful delivery of rehabilitation services to survivors of torture. The role involves client contact through answering the phone and also welcoming clients into the centre at reception.
You will have experience in maintaining high quality administrative systems to ensure the smooth running of services. You will be committed to the rights of asylum seekers, refugees and survivors of torture, and be passionate about working for an organisation that has human rights at the forefront. You will have excellent communication skills with a wide range of people, including service users and professionals from external agencies.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications. No agencies please.
Clinical & Office Administrator (Maternity cover) employer: FREEDOM FROM TORTURE
Contact Detail:
FREEDOM FROM TORTURE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical & Office Administrator (Maternity cover)
✨Tip Number 1
Familiarise yourself with the mission and values of Freedom from Torture. Understanding their commitment to human rights and the specific needs of asylum seekers and survivors will help you demonstrate your passion for the role during any interviews.
✨Tip Number 2
Network with professionals in the field of clinical administration or organisations that support refugees and torture survivors. Engaging with these communities can provide valuable insights and potentially lead to recommendations that strengthen your application.
✨Tip Number 3
Prepare to discuss your experience with administrative systems in detail. Be ready to share specific examples of how you've improved processes or supported service delivery in previous roles, as this will showcase your suitability for the position.
✨Tip Number 4
Practice your communication skills, especially in scenarios involving sensitive topics. Since the role involves client contact, being able to convey empathy and professionalism will be crucial, so consider role-playing common situations you might encounter.
We think you need these skills to ace Clinical & Office Administrator (Maternity cover)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of Clinical & Office Administrator.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description and person specification. Emphasise your commitment to human rights and your experience in administrative roles, showcasing your passion for supporting survivors of torture.
Highlight Relevant Experience: In your CV, focus on your previous administrative roles and any experience you have working with vulnerable populations. Use specific examples to demonstrate your communication skills and ability to maintain high-quality administrative systems.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at FREEDOM FROM TORTURE
✨Understand the Organisation's Mission
Before your interview, take some time to research Freedom from Torture and its commitment to human rights. Understanding their mission will help you articulate why you're passionate about the role and how your values align with theirs.
✨Highlight Relevant Experience
Be prepared to discuss your previous administrative experience, especially in maintaining high-quality systems. Think of specific examples where you've successfully supported a service or managed client interactions, as this will demonstrate your capability for the role.
✨Showcase Your Communication Skills
Since the role involves liaising with clients and external agencies, practice articulating your thoughts clearly and confidently. Consider preparing scenarios where you've effectively communicated with diverse groups, as this will highlight your interpersonal skills.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful inquiries about the team dynamics, the challenges faced by the service, or how success is measured in the role. This shows your genuine interest and engagement.
